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UCM RemoteConnect Overview

UCM RemoteConnect, a part of the UCM6300 Ecosystem, is a companion cloud service to the UCM6300 series IP PBXs. UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. Network administrators can configure, edit, and manage every aspect of their UCM6300 device from the cloud through UCM RemoteConnect. The service provides automatic NAT firewall traversal that securely connects remote users to the IP PBX. The cloud service provides reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management. As it is integrated with the Grandstream Device Management System, every business can control and customize their network in one central location. UCM RemoteConnect allows for users to just connect their devices to the internet to be linked with their organization, providing a hassle-free experience.

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Grandstream's Upcoming Onsite and Remote Communications Solution

In our previous blog post, we wrote on how the COVID-19 pandemic didn't create a new demand within the communications and collaboration market, it sped up its adoption. Remote work isn't anything new, it is a trend that has been gradually developing prior to the pandemic accelerating it into a status quo. At Grandstream, we recognized the need for a solution that is as customizable and secure as an onsite device, while being as flexible as a remote cloud solution. The upcoming UCM6300 Ecosystem is a solution bundle that provides complete communications and collaboration for onsite and remote deployments. Installers and IT teams will be able to create IP communication and collaboration solutions with Grandstream products that can seamlessly bridge geographical gaps to link all users within an organization under one network, no matter their location. 

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In 2020, many office workers have had to adjust to a remote work setting. Now that some are beginning to go back to the office, what will the office look like as we begin to increase capacity in these spaces? How do we keep our employee’s safe, separated, and easily connected? With lockdown restrictions easing and workers beginning to head back into the office, employers need to plan how they will set up their office to keep workers safe, healthy and productive. Here are some tips and suggestions for using communications technology to safely and productively return to the office.

With the global COVID-19 pandemic and a shift in the increase in remote workers, businesses need to find a way to ensure that WFH security practices are put in place. Not only do individual workers need to be more aware of online attacks, but IT teams need to adjust and make certain that their business infrastructure, data and communications are secure. Check out the tips below for how your business can build a secure WFH solution for remote workers.

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The COVID19 pandemic forced organizations all over the world to go remote – with no warning. With entire companies now working from home, the way that they communicate completely changed, as did the tools they need to do so. All of a sudden, every business needed desktop and mobile tools to support remote workers, video became a requirement and headsets were more in-demand then phones. For those of us in the communication technology sector, this forced us to quickly adjust to the new remote solutions our customers needed, altering the industry more than anything in a generation. However, this sudden landscape change served as a case study of what next-generation technology could do for our world, and therefore provided a window into the future of communication technology. Because of all of the benefits it offers to businesses, employees and society-at-large, remote work is not a trend – it is the future. As a result, communication technology that does not support secure and flexible remote usage will quickly be pushed to the side.

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As organizations around the world adjust to increased remote operations, the need for tools to enhance remote communication has never been greater. Grandstream’s latest addition to the product line, the GUV Series of Personal Collaboration Devices, has been pivotal to providing our customers with high-quality voice and video tools specifically designed for the remote worker. The GUV Series is comprised of two USB headset models in addition to an HD USB
webcam. In this blog, we will highlight some important yet overlooked key features and offered by the GUV Series. 

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As we enter the era of remote interaction, many organizations are adapting and adjusting to a new way of life. Many companies have moved to a remote work structure, education has shifted to virtual classrooms, and healthcare workers have turned to technology to provide telehealth appointments. With a focus on health and safety for all, our means of communication have shifted nearly exclusively to web-based solutions to enable remote collaboration. This creates a demand for products that pair with these solutions to help remote professionals, students, and teachers stay productive while remote.

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Headsets, webcams, conferencing software, and other technology is a new focus for IT departments, individuals, and businesses alike. Remote work has always been a growing market, and due to the global pandemic businesses are adopting new remote work practices that are here to stay as companies recognize the growing benefits that remote work offers. In fact, since 2005 regular work-at-home positions among non-self-employed workers has grown by 173%, and Telecommuting in the US has seen a 115% increase in the past decade.¹ In this blog post, we’ll cover the benefits and drawbacks that remote work offers to both employees and employers, and explain how remote work technology can boost these benefits and eliminate drawbacks.

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Building security is like insurance, it is something you hope to never have to rely on but there may come a day where you will be thankful to have deployed security measures. Whether it is the result of property damage, a break in, employee malice, or other building threat, knowing that the technology is in place to protect building assets will bring comfort to any business owner. In this blog we will cover Grandstream’s facility management products and cover the important features that Grandstream products are equipped with to deliver a powerful security solution that can be customized to any business’s needs.

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Remote collaboration and online meetings have become a standard way to work together across most industries as a result of the Covid-19 pandemic. Luckily, online meeting technology is readily-available to help teams come together and work with one another as if they were right there in person. Adapting to the new standard of work has proven to be a challenge for some teams however, and it’s important to practice strategies that keep everyone on-track. In this blog post, we’ll be covering the best practices and platform features that can keep your online meetings productive.