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4 Tips for a School's Inbound Call Strategy

Posted by Brian Van Meter, Marketing Manager on Dec 4, 2019

Deploying K-12 Communication Networks

A communication network is one of the most vital pieces of infrastructure for any educational institution. Parents, teachers, administration, and sometimes even students rely on this network to stay informed and productive. A school’s wide range of users makes the network more complex when compared to others. It’s important to create an inbound call strategy prior to deploying a unified communications solution to ensure that the communication process is easy and streamlined for everyone involved. Continue reading to learn 4 tips that will help you create an inbound strategy that is perfect for parents, staff, and students alike.

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Topics: IP communications, VoIP trends, Voice over IP, Vertical Markets

The Evolution of Unified Communications

Posted by Phil Bowers, Director of Marketing on Sep 27, 2019

en español
em português

There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit.  In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0".  UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.

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Topics: Unified Communications, IP Video, Video Conferencing, big data, Business Communication, video communications, business voice, Voice over IP, mobility, business mobility

The Rise of Telehealth: Shifting Communication in Healthcare

Posted by Nicole Furnari, Marketing Specialist on May 28, 2019

en español
em português

In healthcare, technology is evolving. Telehealth is becoming increasingly evident across the healthcare space, allowing for connectivity at any time from anywhere between care teams and their patients. Online portals, remote monitoring, and other health applications and devices are all aspects of telehealth that are making healthcare more accessible. In a hospital or small practice, reliable mobile communication between departments, care teams, and patients is crucial for a functional organization. With Grandstream’s wide range of solutions, any healthcare practice or facility can communicate between departments with ease.

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Topics: Unified Communications, Voice over IP, mobility

Questions Answered: Our GRP2600 Series

Posted by Brian Van Meter, Marketing Manager on Apr 9, 2019

en español
em português

Our new generation of IP phones, the GRP2600 Carrier-Grade series, has raised a lot of excitement. We've recently released the GRP2616 to this series and continue to build out the line's diversity. With a new line of products comes a lot of questions about features, capabilities, design, and technical specs.  In this blog post I’ll answer frequently asked questions and provide some insight about this powerful series of IP phones. Read on to learn more.

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Topics: VoIP endpoints, IP phones, Voice over IP, GRP2600

Three Practices that Enhance Organizational Collaboration

Posted by Brian Van Meter, Marketing Manager on Nov 29, 2018

en español
em português

Office layouts, management styles, working hours, and other factors are constantly changing as we try to understand how to best empower workers to both collaborate efficiently and excel individually. The technology we use in the workplace is no exception to these changes. A modern communications deployment has to not only enhance how we communicate, but also how we collaborate. Let's take a look into three practices that businesses are adopting to enhance their organizational collaboration. 

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Topics: Unified Communications, collaboration, future of VoIP, Voice over IP

5 Problems VoIP Systems Solve in Business Communications

Posted by Brian Van Meter, Marketing Manager on Aug 22, 2018

en español

A communication network is the backbone to any business operation. It can make or break the productivity of employees, the efficiency of day-to-day operations, and the overall collaboration of an organization. With this much depending on how we communicate, it is no wonder why so many businesses are choosing VoIP deployments. This being said, VoIP is still a new or just plain confusing concept for customers who are used to using legacy analog. Here are five of the most common problems a VoIP system integration can solve in business communications.

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Topics: Unified Communications, SIP, Voice network, Hybrid Networks, Analog Network, Marketing Advice, Voice over IP