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As organizations around the world adjust to increased remote operations, the need for tools to enhance remote communication has never been greater. Grandstream’s latest addition to the product line, the GUV Series of Personal Collaboration Devices, has been pivotal to providing our customers with high-quality voice and video tools specifically designed for the remote worker. The GUV Series is comprised of two USB headset models in addition to an HD USB
webcam. In this blog, we will highlight some important yet overlooked key features and offered by the GUV Series. 

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As we enter the era of remote interaction, many organizations are adapting and adjusting to a new way of life. Many companies have moved to a remote work structure, education has shifted to virtual classrooms, and healthcare workers have turned to technology to provide telehealth appointments. With a focus on health and safety for all, our means of communication have shifted nearly exclusively to web-based solutions to enable remote collaboration. This creates a demand for products that pair with these solutions to help remote professionals, students, and teachers stay productive while remote.

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Headsets, webcams, conferencing software, and other technology is a new focus for IT departments, individuals, and businesses alike. Remote work has always been a growing market, and due to the global pandemic businesses are adopting new remote work practices that are here to stay as companies recognize the growing benefits that remote work offers. In fact, since 2005 regular work-at-home positions among non-self-employed workers has grown by 173%, and Telecommuting in the US has seen a 115% increase in the past decade.¹ In this blog post, we’ll cover the benefits and drawbacks that remote work offers to both employees and employers, and explain how remote work technology can boost these benefits and eliminate drawbacks.

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Building security is like insurance, it is something you hope to never have to rely on but there may come a day where you will be thankful to have deployed security measures. Whether it is the result of property damage, a break in, employee malice, or other building threat, knowing that the technology is in place to protect building assets will bring comfort to any business owner. In this blog we will cover Grandstream’s facility management products and cover the important features that Grandstream products are equipped with to deliver a powerful security solution that can be customized to any business’s needs.

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Remote collaboration and online meetings have become a standard way to work together across most industries as a result of the Covid-19 pandemic. Luckily, online meeting technology is readily-available to help teams come together and work with one another as if they were right there in person. Adapting to the new standard of work has proven to be a challenge for some teams however, and it’s important to practice strategies that keep everyone on-track. In this blog post, we’ll be covering the best practices and platform features that can keep your online meetings productive.

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The “new normal” following the COVID-19 pandemic is going to challenge us more than ever before to adjust the way we live. One of the biggest adjustments is likely to come in education, where there is a growing need to provide online learning options. However, with the correct tools and modern technology, remote education is not only possible but it offers the potential to expand the reach of education around the world. To be able to provide online classes and remote education, the main tool that a school needs is a web meeting and video conferencing platform. This blog will highlight the main web meeting features that schools are using to create remote online learning solutions, all of which are available through Grandstream’s IPVideoTalk Meetings platform.

Fig.A Grandstream Networks GWN7602 802.11ac 2x2:2 compact Wi-Fi access point with integrated ethernet switch

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The healthcare industry is evolving rapidly due to the COVID-19 global outbreak. The technology used to communicate between doctors and patients ranges from simple telephone calls in place of visits to face-to-face video calls and even robot doctors. There has been a sudden boom in telehealth visits and enhancements in technology within the industry. Video chatting has been one of the safest means of communication between physicians, nurses, and patients in COVID-19 testing facilities and other urgent care centers on the frontlines. It allows healthcare workers to protect themselves from potentially contagious patients during this global pandemic, ultimately slowing the spread of the virus. Remote appointments are also being held for non-urgent visits, by both video calls and regular telephone calls. 

On February 16, 2020 Kari’s law and RAY BAUM’s Act went into effect. This law was passed in direct response to the tragic loss of Kari Hunt Dunn. During Kari’s attack, Dunn’s 9 year old daughter repeatedly tried to call 911 and was unsuccessful in reaching emergency services due to not knowing she had to dial “9” to reach an outside line before calling 9-1-1. This led to the implementation of a law that ensures public safety and the ability to dial 911 easily from any service. At Grandstream, we believe that all our customers should feel safe and have easy access to emergency services. Providing a communication solution to our customers that is compliant with this law is important to us. The law/act state the following:

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What is a Captive Portal?

A captive portal is a landing page (web page) that will be displayed on Wi-Fi clients’ browser when it is attempting to access Internet. Once deployed on a network, Wi-Fi clients will be re-directed to view and interact with that landing page before internet access is granted, in order to authenticate the connection, require acceptance of terms and agreements, ask for login credentials, collect customer information, redirect to another website and more. Captive portals should be used in many business different environments including airports, hotels, coffee shops, business centers and others offering free Wi-Fi hotspots for Internet users.