Since the creation of the UCM series, Grandstream has always been advancing the technology and availability of the onsite IP PBX. We are incredibly excited to take the consistent innovation and development of our UCM series and bring it to the cloud with the introduction of CloudUCM. This solution can be accessed, setup, and managed on the Grandstream Device Management System, our cloud-based device management and monitoring platform. Check out our blog post here if you are not familiar with GDMS. While CloudUCM has all the same capabilities as our UCM series of IP PBXs, it comes with a substantial amount of additional benefits. We will cover all of this and more in this blog post. 

More than three years after a pandemic shifted companies to remote and hybrid work overnight, businesses still struggle to support their employees with robust, flexible, and secure IT infrastructure. The problem is unlikely to go away any time soon. Gartner, for example, reports that 82% of business leaders intend to allow employees to work remotely into the foreseeable future.

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In every business, no matter the size, there is a need for the communication infrastructure for its employees and visitors. Oftentimes, each element of this infrastructure comes from a different place or manufacturer resulting in sometimes spotty connectivity and a variety of different platforms to control it all. With Grandstream Networks, the solutions you need are all in one place. From video conferencing to security and facility access, the Grandstream total solution keeps each element of your communications infrastructure affordable and accessible. 

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Features, Capabilities, and Deployment Scenarios

The newest addition to our GRP2600 series, the essential IP phone line, brings affordable and powerful devices to the desktop of any business or home office. As part of the GRP series of Carrier-Grade IP Phones, this line is also equipped with zero-touch provisioning for mass deployment and easy management. Built for the basic needs of desktop workers and designed for easy deployment by enterprises, service providers, installers, and other high-volume markets, the essential IP series is an ideal choice for easy-to-use and easy-to-deploy VoIP endpoints. Within this blog post, we’ll provide a brief overview of the features, capabilities, and deployment scenarios of our new essential IP phones.

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UCM RemoteConnect Overview

UCM RemoteConnect, a part of the UCM6300 Ecosystem, is a companion cloud service to the UCM6300 series IP PBXs. UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. Network administrators can configure, edit, and manage every aspect of their UCM6300 device from the cloud through UCM RemoteConnect. The service provides automatic NAT firewall traversal that securely connects remote users to the IP PBX. The cloud service provides reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management. As it is integrated with the Grandstream Device Management System, every business can control and customize their network in one central location. UCM RemoteConnect allows for users to just connect their devices to the internet to be linked with their organization, providing a hassle-free experience.

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Video conferencing has become a staple for collaboration in the modern workplace, allowing for versatility in the way we work together. With a greater emphasis on team collaboration, more and more companies are adopting a variety of applications and solutions to achieve a seamless communication and collaboration solution. Users can collaborate from anywhere in the world easily and efficiently, all through a comprehensive video conferencing solution. In this blog post, we’ll cover several examples of how businesses around the world are adopting these video conferencing solutions.

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2020 is here, and sometimes it looks like communication and collaboration platforms used in healthcare are not keeping up with the times. According to a study, nearly 80 percent of hospitals still use pagers and a survey showed that almost 52% of physicians said that these devices are one of their most significant sources of frustration. Pagers have existed since the 1950s, and because they work on a much higher frequency than cell phones, they allow doctors to be reachable despite x-ray proof walls and poor cell phone coverage, so it seems like pagers will still hang around at least for a few more years, but... how can we get healthcare professionals better communicated?

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There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit.  In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0".  UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.

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You’ve done your research and you’re going to install an IP communication solution. Whether you are doing it for your own business or looking to get into the installation business, it’s critical to go into any tech deployment with a plan and structure. Complications during a deployment almost always come from a lack of vision and detail during the planning stage. Whether it is your first deployment or one thousandth, following these set-up steps will help ensure you build the perfect deployment on the first try.

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In healthcare, technology is evolving. Telehealth is becoming increasingly evident across the healthcare space, allowing for connectivity at any time from anywhere between care teams and their patients. Online portals, remote monitoring, and other health applications and devices are all aspects of telehealth that are making healthcare more accessible. In a hospital or small practice, reliable mobile communication between departments, care teams, and patients is crucial for a functional organization. With Grandstream’s wide range of solutions, any healthcare practice or facility can communicate between departments with ease.