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Kim Gunn, Marketing Communications Specialist

Kim Gunn, Marketing Communications Specialist

Recent Posts

How to Choose the Right VoIP Phone

en español

Desktop phones are the backbone of communications for any business. As ever changing as technology is, so is the way we communicate, and IP phones are developing and adapting to fit the needs of present-day businesses. Businesses of all sizes are looking for a long-lasting and reliable system that includes 3rd party integrations, hybrid analog to VoIP solutions, Wi-Fi voice, video, virtual phone systems, and more. Choosing the right VoIP phone for any business can seem daunting with so many options on the market. It will largely depend on the answers to a variety of questions and circumstances. In this blog post, we’ll cover some of the major factors that are worth considering when choosing the right IP phones for your client/business.

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The Rise of AI in Video Collaboration

en español

It is no secret that the demand for video collaboration has increased substantially as a result of the COVID-19 global pandemic. With an increase in the demand for video collaboration, the industry is implementing advanced features to stay competitive and keep up with the tools needed to do business remotely. In the new year, we look toward the future of video collaboration, and it’s clear that Artificial Intelligence (AI) will begin to play a bigger role. Although business travel will bounce back, it may never be the same. With more advanced collaboration systems and new technology, companies have realized how much they can save on travel expenses while expanding communication with teams across the globe. We have also seen the emergence of large online events such as virtual trade shows, performances, classes and more. So, what are these new technologies and how can we benefit from them being integrated with our business collaboration systems?

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Topics: Video Conferencing, artificial intelligence

How to Safely and Productively Re-open Your Office

en español

In 2020, many office workers have had to adjust to a remote work setting. Now that some are beginning to go back to the office, what will the office look like as we begin to increase capacity in these spaces? How do we keep our employee’s safe, separated, and easily connected? With lockdown restrictions easing and workers beginning to head back into the office, employers need to plan how they will set up their office to keep workers safe, healthy and productive. Here are some tips and suggestions for using communications technology to safely and productively return to the office.

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Topics: Remote Workers, mobility, Personal Collaboration Devices, productivity

Work-from-Home Security Practices Your Business Should Be Following

With the global COVID-19 pandemic and a shift in the increase in remote workers, businesses need to find a way to ensure that WFH security practices are put in place. Not only do individual workers need to be more aware of online attacks, but IT teams need to adjust and make certain that their business infrastructure, data and communications are secure. Check out the tips below for how your business can build a secure WFH solution for remote workers.

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Topics: Security, remote work

Building a Secure Facility Management Solution

en español
em português

Building security is like insurance, it is something you hope to never have to rely on but there may come a day where you will be thankful to have deployed security measures. Whether it is the result of property damage, a break in, employee malice, or other building threat, knowing that the technology is in place to protect building assets will bring comfort to any business owner. In this blog we will cover Grandstream’s facility management products and cover the important features that Grandstream products are equipped with to deliver a powerful security solution that can be customized to any business’s needs.

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Topics: security and facility access, facility management

Remote Education Solutions

en español
em português

The “new normal” following the COVID-19 pandemic is going to challenge us more than ever before to adjust the way we live. One of the biggest adjustments is likely to come in education, where there is a growing need to provide online learning options. However, with the correct tools and modern technology, remote education is not only possible but it offers the potential to expand the reach of education around the world. To be able to provide online classes and remote education, the main tool that a school needs is a web meeting and video conferencing platform. This blog will highlight the main web meeting features that schools are using to create remote online learning solutions, all of which are available through Grandstream’s IPVideoTalk Meetings platform.

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Topics: web meetings, IPVideoTalk, remote education

What is Kari's Law?

On February 16, 2020 Kari’s law and RAY BAUM’s Act went into effect. This law was passed in direct response to the tragic loss of Kari Hunt Dunn. During Kari’s attack, Dunn’s 9 year old daughter repeatedly tried to call 911 and was unsuccessful in reaching emergency services due to not knowing she had to dial “9” to reach an outside line before calling 9-1-1. This led to the implementation of a law that ensures public safety and the ability to dial 911 easily from any service. At Grandstream, we believe that all our customers should feel safe and have easy access to emergency services. Providing a communication solution to our customers that is compliant with this law is important to us. The law/act state the following:

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Topics: Kari's Law, Ray Baum's Act, UCM series IP PBXs

Captive Portal Features of the GWN Series

en español
em português

What is a Captive Portal?

A captive portal is a landing page (web page) that will be displayed on Wi-Fi clients’ browser when it is attempting to access Internet. Once deployed on a network, Wi-Fi clients will be re-directed to view and interact with that landing page before internet access is granted, in order to authenticate the connection, require acceptance of terms and agreements, ask for login credentials, collect customer information, redirect to another website and more. Captive portals should be used in many business different environments including airports, hotels, coffee shops, business centers and others offering free Wi-Fi hotspots for Internet users.

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Topics: WiFi Acess Points, Captive Portal, Wi-Fi Marketing

GSC Series of SIP Intercom Solutions Deployment Scenarios

en español
em português

Recently released, Grandstream's new GSC Series of SIP intercom solutions include the GSC3510, a SIP intercom speaker/microphone and the GSC3505, 1-way public address SIP speaker. This system allows offices, hospitals, hotels, residential buildings, educational institutions and more to build powerful voice intercom solutions that expand security and communication. Read below for deployment scenarios and key features that can be utilized across different vertical markets.

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Topics: Vertical Markets, Deployment Scenarios, SIP Intercom Solutions

New Case Studies: Hotel Solutions and Long-Range Wi-Fi Networks

Our case studies show how organizations can benefit from using Grandstream solutions to build customized, reliable and redundant communication solutions. If you’re a reseller, our case studies are great tools to show your customers what a Grandstream solution can do for them. If you are an end-user business, these case studies can be helpful when deciding what type of solutions you want to implement based on the business or industry you may be working in. On our case studies page, we offer deployment stories that cover verticals including SMBs, enterprises, hospitals, hotels, schools and more. Most recently we have obtained case studies from Accor Hotels and Nepal’s Mountain Glory Resort, both of whom used Grandstream to create seamless hotel operations. We also published a case study from Semillero Detiana, a greenhouse in Spain who utilized our Wi-Fi APs to manage a large green house operation. Let’s take a look at these 3 new case studies.

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Topics: Case Studies