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How COVID-19 is Rapidly Evolving Telehealth

Posted by Nicole Furnari, Marketing Specialist on May 13, 2020

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em português

The healthcare industry is evolving rapidly due to the COVID-19 global outbreak. The technology used to communicate between doctors and patients ranges from simple telephone calls in place of visits to face-to-face video calls and even robot doctors. There has been a sudden boom in telehealth visits and enhancements in technology within the industry. Video chatting has been one of the safest means of communication between physicians, nurses, and patients in COVID-19 testing facilities and other urgent care centers on the frontlines. It allows healthcare workers to protect themselves from potentially contagious patients during this global pandemic, ultimately slowing the spread of the virus. Remote appointments are also being held for non-urgent visits, by both video calls and regular telephone calls. 

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Topics: Remote Workers, healthcare industry, Video Phones, web meetings, IPVideoTalk, Telehealth, telemedicine

What is Kari's Law?

On February 16, 2020 Kari’s law and RAY BAUM’s Act went into effect. This law was passed in direct response to the tragic loss of Kari Hunt Dunn. During Kari’s attack, Dunn’s 9 year old daughter repeatedly tried to call 911 and was unsuccessful in reaching emergency services due to not knowing she had to dial “9” to reach an outside line before calling 9-1-1. This led to the implementation of a law that ensures public safety and the ability to dial 911 easily from any service. At Grandstream, we believe that all our customers should feel safe and have easy access to emergency services. Providing a communication solution to our customers that is compliant with this law is important to us. The law/act state the following:

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Topics: Kari's Law, Ray Baum's Act, UCM series IP PBXs

Captive Portal Features of the GWN Series

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em português

What is a Captive Portal?

A captive portal is a landing page (web page) that will be displayed on Wi-Fi clients’ browser when it is attempting to access Internet. Once deployed on a network, Wi-Fi clients will be re-directed to view and interact with that landing page before internet access is granted, in order to authenticate the connection, require acceptance of terms and agreements, ask for login credentials, collect customer information, redirect to another website and more. Captive portals should be used in many business different environments including airports, hotels, coffee shops, business centers and others offering free Wi-Fi hotspots for Internet users.

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Topics: WiFi Acess Points, Captive Portal, Wi-Fi Marketing

Pros and Cons: DECT and Wi-Fi Voice

Posted by Brian Van Meter, Marketing Manager on Apr 7, 2020

en español
em português

With the release of our WP810 cordless Wi-Fi IP phone, we wanted to revisit a popular blog of ours that evaluates the pros and cons that Wi-Fi has against traditional DECT solutions. The WP810 was designed to suit a variety of enterprises and vertical market applications at an affordable price point that competes with most DECT offerings. Continue reading to learn how Wi-Fi voice is changing the shape of UC mobility. 

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Topics: Wi-Fi

How To Hold Successful Online Meetings

Posted by Nicole Furnari, Marketing Specialist on Apr 3, 2020

en español
em português

The remote workforce is in full swing globally and staying connected is key to a productive organization, big or small. Online meetings are a great way to feel connected with your co-workers and teammates. Meeting with everyone virtually is an efficient way to maintain normalcy outside of the office. In this blog, we’re breaking down the keys to leading a successful online meeting.

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Topics: Grandstream Solution, Remote Workers, Video Conferencing, video communications, collaboration, web meetings, IPVideoTalk

How to Build a Remote Work & Collaboration Solution with Grandstream

Posted by Phil Bowers, Director of Marketing on Mar 29, 2020

en español
em português

The COVID-19 pandemic is forcing the world to find new ways to stay connected and work together. Organizations of all shapes and sizes are looking for technology solutions that allow them to connect remote teams and collaborate as if they were sitting next to each other. We’ve been getting asked a lot recently about how to create remote collaboration solutions for businesses of all types, and this blog will highlight the many solutions that Grandstream offers that support remote work and collaboration. We offer a wide variety of remote and mobility solutions that can be scaled to support any organization, including small-to-medium businesses, enterprises, schools, hospitals, governments and more.

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Topics: Remote Workers, Video Conferencing, video communications, collaboration, mobile video conferencing, mobility, Video Phones, web meetings

Outdoor Long-range Wi-Fi Access Points Enable Connectivity in Key Locations

Fig.A Grandstream Networks’ GWN7630LR outdoor long-range 802.11ac Wave-2 4x4:4 Wi-Fi access point

Note: This review was originally published on TMCNet's UC Network Management website, which can be found here.

As an end user in a mobile society, for high bandwidth applications and high-client density scenarios indoors or outdoors we are ever more reliant on good Wi-Fi connectivity. We now have outdoor long-range 802.11ac Wave-2 Wi-Fi access points (APs) that are equipped with an embedded controller and that also supports centralized, scalable management system choices such as cloud hosted /cloud Software-as-a-Service (SaaS) or a premise based Virtual WLAN (vWLAN) controller. These APs are also equipped with features, networking standards and protocols such as: Multi-User Multiple Input Multiple Output (MU-MIMO) technology, band steering, multiple service set identifiers (SSIDs), dual-2.4GHz/5GHz radio bands, mesh networking, gigabit ethernet ports with PoE/PoE+,802.11ac, 802.11ac Wave 2, 802.11k, 802.11r and 802.11v, air time fairness, captive portal for custom branding experiences, client bridge function, client steering, multicast stream to unicast stream conversion, beamforming, Wi-Fi and system security features such as- digitally signed firmware for anti-hacking secure boot, randomly generated default password, unique security certificate, WEP, WPA/WPA2-PSK and WPA/WPA2 enterprise,  ports to connect external antennas, master controller failover function for  redundancy and backup etc.

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Topics: Wi-Fi

Increasing Productivity and Collaboration with Video Conferencing

Posted by Nicole Furnari, Marketing Specialist on Mar 11, 2020

en español
em português

Video conferencing has become a staple for collaboration in the modern workplace, allowing for versatility in the way we work together. With a greater emphasis on team collaboration, more and more companies are adopting a variety of applications and solutions to achieve a seamless communication and collaboration solution. Users can collaborate from anywhere in the world easily and efficiently, all through a comprehensive video conferencing solution. In this blog post, we’ll cover several examples of how businesses around the world are adopting these video conferencing solutions.

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Topics: Unified Communications, Remote Workers, Video Conferencing, Case Studies, GXV Phones, collaboration, Vertical Markets, GVC

Wi-Fi is a Natural Addition to VoIP Deployments

Posted by Brian Van Meter, Marketing Manager on Mar 4, 2020

en español
em português

If you deploy VoIP solutions, you’re used to creating customized networks to help customers users communicate, be more productive, and work more efficiently. Recently, companies around the world have also started to utilize Wi-Fi technology more and more to achieve this same goal. In fact, in their recent 2019 annual report, Spiceworks found that 70% of surveyed organizations are expecting to utilize gigabit Wi-Fi technology by the year 20211. If you're use to deploying VoIP, Wi-Fi is a natural addition to add to your offering – and one that your customers will soon be looking for. In this blog post, we’ll go over some of the crossovers and similarities between Wi-Fi and VoIP and why you should add Wi-Fi networking to your offering.  

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Topics: Wi-Fi

What can we improve in Healthcare with Unified Communications?

en español

2020 is here, and sometimes it looks like communication and collaboration platforms used in healthcare are not keeping up with the times. According to a study, nearly 80 percent of hospitals still use pagers and a survey showed that almost 52% of physicians said that these devices are one of their most significant sources of frustration. Pagers have existed since the 1950s, and because they work on a much higher frequency than cell phones, they allow doctors to be reachable despite x-ray proof walls and poor cell phone coverage, so it seems like pagers will still hang around at least for a few more years, but... how can we get healthcare professionals better communicated?

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Topics: Unified Communications, healthcare industry, Vertical Markets