Like any technology, VoIP requires constant innovation and adaptation in order to keep up with the always-changing way we live and work. Over the past decade, VoIP has shifted from being a voice protocol to the powerful unified communications engine that is today. The future of VoIP, and more specifically VoIP endpoints, will require continued evolution and adaptation. With the ability to communicate from almost any device, how do manufacturers ensure VoIP endpoints continue to be relevant?
Topics: VoIP, IP PBX, CRM, VoIP trends, IoT, smart office, internet of things, SIP endpoints, VoIP endpoints, future of SIP, future of VoIP, IP phones, SIP, VoIP messaging, property management systems, security and facility access, SIP messaging, IP security, mobile device integration
What’s the big deal with “big data”? The way businesses manage data is progressing and becoming an essential vessel in their business model. The combination of analytics and data can help businesses not only make better decisions but discover patterns and trends that make them more efficient and profitable. That, plus the ability to discover consumer behaviors based on data is what makes this trend such a big deal.
Topics: Unified Communications, call center, telecommunications, e-commerce, big data, analytics, CRM, travel industry, healthcare industry, analyzing data
