Grandstream's New UCM PBX Platform

Reading or Listening Time: 7 Minutes.

Based on our award-winning UCM Series of IP PBXs, SoftwareUCM is the newest addition to our line of PBX solutions. Being a software-based solution, it provides a scalable business communication and collaboration platform with comprehensive features and integrations that enable teams to be more productive. SoftwareUCM has the same features and functionality as all our UCM6300 series. In this blog post, we'll discuss some key features unique to SoftwareUCM and answer frequently asked questions about the software.

Grandstream’s GCC6000 Series redefines IT infrastructure with convergence devices that bridge the core technologies businesses rely on for their operations. IP PBX call handling, VPN routing for flexible/hybrid deployments, next-generation firewall security, and networking all come together in an all-in-one device. This blog post will provide a high-level overview of deploying a GCC series solution and its components. By reading this post, you will understand a GCC series device's features and functionalities and how to leverage them for your clients.

Looking for a complete technical breakdown? Visit our documentation center and access the GCC device's user manual.

Since the creation of the UCM series, Grandstream has always been advancing the technology and availability of the onsite IP PBX. We are incredibly excited to take the consistent innovation and development of our UCM series and bring it to the cloud with the introduction of CloudUCM. This solution can be accessed, setup, and managed on the Grandstream Device Management System, our cloud-based device management and monitoring platform. Check out our blog post here if you are not familiar with GDMS. While CloudUCM has all the same capabilities as our UCM series of IP PBXs, it comes with a substantial amount of additional benefits. We will cover all of this and more in this blog post. 

The history of technology has shown us that the most impactful advancements often result from the convergence of traditionally separate technologies into one solution. In the business communications landscape, the three solutions that have had the biggest impact on the industry over the past decade are unified communications, Software-as-a-Service (SaaS), and smart devices. All three of these solutions converge traditionally separate technologies into one platform. By doing so, they each have completely changed the way we build communications solutions for the better – making it easier than ever to access all the tools that a business needs in a simple and scalable fashion.

Grandstream Device Management System (GDMS) empowers installers with a cloud-based solution to easily manage all of their Grandstream unified communications and networking deployments before, during, and after the project. Recently, GWN.Cloud was integrated into GDMS, enabling users to manage a complete Grandstream portfolio deployment from one account. Grandstream Device Management System not only enables system integrators and IT teams to manage the entirety of a solution from the cloud but also expands that deployment network to remote employees or satellite offices by utilizing UCM RemoteConnect. Within this blog post, we'll discuss an introductory overview of GDMS and how it provides game-changing configuration and management solutions. To get started, create an account on GDMS.

Organizations frequently have a large number of endpoints connected to a network through an IT infrastructure of switches, routers, and other technology. IP phones, workstations, Wi-Fi access points, wireless clients, and IoT/smart devices all coming together on a single network can present several optimization and organization challenges if the backend is not equipped with the proper technology. The latest additions to Grandstream's networking solutions portfolio are the GWN7810 Series Layer 3 Switches and GWN7830 Series Layer 3 Aggregation Switches. These devices come with a variety of features to help medium-to-large businesses and enterprises build scalable, secure, high-performance, and smart business networks that are fully manageable. Within this blog post, you'll learn about our series of layer 3 switches and how they can be utilized in your deployments.

Two of the key use cases for a VPN are to connect multiple sites together, such as an enterprise's satellite offices to its central headquarters, and to provide remote workers to a central network so they may access an organization's network resources. VPNs are widely used throughout business, education, local government, and other deployment verticals that require dispersed locations to be connected together. Within this blog post, we'll be discussing the types of VPNs that you can create with Grandstream's GWN series of routers, and how you can use them to connect workers into one centralized network.

As technology continues to advance, networks within offices, hotels, education spaces, and other verticals have grown more complex. Phones, computers, IoT devices, smart technology, and more can all be simultaneously running across a deployment’s Local Area Network (LAN). This can lead to issues with security, network organization, and scalability. As a result of these roadblocks, Virtual Local Area Networks (VLANs) have become an increasingly popular feature that can help partition physical networks into virtually manageable ones. Within this blog post, we’ll give you an introduction to building VLANs with Grandstream’s GWN layer 2+ switches andGrandstream's GWN layer 3 switches.

More than three years after a pandemic shifted companies to remote and hybrid work overnight, businesses still struggle to support their employees with robust, flexible, and secure IT infrastructure. The problem is unlikely to go away any time soon. Gartner, for example, reports that 82% of business leaders intend to allow employees to work remotely into the foreseeable future.

Grandstream's portfolio of networking devices has grown rapidly over the past few years. This trend will only continue with our introduction of more switches, routers, and Wi-Fi access points. While our Wi-Fi access points have built-in controllers that can be used to manage a deployment of APs, a more robust platform solution for configuration, management, and troubleshooting of network infrastructure is often a better choice. Grandstream's GWN.Cloud and Grandstream Manager are just this. GWN.Cloud and GWN Manager are free, enterprise-grade, management platforms for Grandstream access points, routers, and switches. Thanks to streamlined monitoring and maintenance, managing a network or several networks across multiple locations has never been easier.