The Rise of AI in Video Collaboration

en español

It is no secret that the demand for video collaboration has increased substantially as a result of the COVID-19 global pandemic. With an increase in the demand for video collaboration, the industry is implementing advanced features to stay competitive and keep up with the tools needed to do business remotely. In the new year, we look toward the future of video collaboration, and it’s clear that Artificial Intelligence (AI) will begin to play a bigger role. Although business travel will bounce back, it may never be the same. With more advanced collaboration systems and new technology, companies have realized how much they can save on travel expenses while expanding communication with teams across the globe. We have also seen the emergence of large online events such as virtual trade shows, performances, classes and more. So, what are these new technologies and how can we benefit from them being integrated with our business collaboration systems?

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Topics: Video Conferencing, artificial intelligence

Getting to Know the GRP2600 Essential IP Phone Series

Posted by Brian Van Meter, Marketing Manager on Dec 31, 2021

en español

Features, Capabilities, and Deployment Scenarios

The newest addition to our GRP2600 series, the essential IP phone line, brings affordable and powerful devices to the desktop of any business or home office. As part of the GRP series of Carrier-Grade IP Phones, this line is also equipped with zero-touch provisioning for mass deployment and easy management. Built for the basic needs of desktop workers and designed for easy deployment by enterprises, service providers, installers, and other high-volume markets, the essential IP series is an ideal choice for easy-to-use and easy-to-deploy VoIP endpoints. Within this blog post, we’ll provide a brief overview of the features, capabilities, and deployment scenarios of our new essential IP phones.

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Topics: Unified Communications, GRP2600

UCM RemoteConnect: Overview and Key Features

Posted by Nicole Furnari, Marketing Specialist on Dec 7, 2020

en español
em português

UCM RemoteConnect Overview

UCM RemoteConnect, a part of the UCM6300 Ecosystem, is a companion cloud service to the UCM6300 series IP PBXs. UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. Network administrators can configure, edit, and manage every aspect of their UCM6300 device from the cloud through UCM RemoteConnect. The service provides automatic NAT firewall traversal that securely connects remote users to the IP PBX. The cloud service provides reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management. As it is integrated with the Grandstream Device Management System, every business can control and customize their network in one central location. UCM RemoteConnect allows for users to just connect their devices to the internet to be linked with their organization, providing a hassle-free experience.

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Topics: Unified Communications, UCM series IP PBXs, Wave, UCM RemoteConnect, UCM6300, Wave Web App

What is the UCM6300 Ecosystem

Posted by Brian Van Meter, Marketing Manager on Oct 8, 2020

en español

Grandstream's Upcoming Onsite and Remote Communications Solution

In our previous blog post, we wrote on how the COVID-19 pandemic didn't create a new demand within the communications and collaboration market, it sped up its adoption. Remote work isn't anything new, it is a trend that has been gradually developing prior to the pandemic accelerating it into a status quo. At Grandstream, we recognized the need for a solution that is as customizable and secure as an onsite device, while being as flexible as a remote cloud solution. The upcoming UCM6300 Ecosystem is a solution bundle that provides complete communications and collaboration for onsite and remote deployments. Installers and IT teams will be able to create IP communication and collaboration solutions with Grandstream products that can seamlessly bridge geographical gaps to link all users within an organization under one network, no matter their location. 

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Topics: Remote Workers, voip network, UCM series IP PBXs

How to Safely and Productively Re-open Your Office

en español

In 2020, many office workers have had to adjust to a remote work setting. Now that some are beginning to go back to the office, what will the office look like as we begin to increase capacity in these spaces? How do we keep our employee’s safe, separated, and easily connected? With lockdown restrictions easing and workers beginning to head back into the office, employers need to plan how they will set up their office to keep workers safe, healthy and productive. Here are some tips and suggestions for using communications technology to safely and productively return to the office.

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Topics: Remote Workers, mobility, Personal Collaboration Devices, productivity

Work-from-Home Security Practices Your Business Should Be Following

With the global COVID-19 pandemic and a shift in the increase in remote workers, businesses need to find a way to ensure that WFH security practices are put in place. Not only do individual workers need to be more aware of online attacks, but IT teams need to adjust and make certain that their business infrastructure, data and communications are secure. Check out the tips below for how your business can build a secure WFH solution for remote workers.

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Topics: Security, remote work

Remote Work is Not a Trend – it’s the Future

Posted by Phil Bowers, Director of Marketing on Sep 17, 2020

en español

The COVID19 pandemic forced organizations all over the world to go remote – with no warning. With entire companies now working from home, the way that they communicate completely changed, as did the tools they need to do so. All of a sudden, every business needed desktop and mobile tools to support remote workers, video became a requirement and headsets were more in-demand then phones. For those of us in the communication technology sector, this forced us to quickly adjust to the new remote solutions our customers needed, altering the industry more than anything in a generation. However, this sudden landscape change served as a case study of what next-generation technology could do for our world, and therefore provided a window into the future of communication technology. Because of all of the benefits it offers to businesses, employees and society-at-large, remote work is not a trend – it is the future. As a result, communication technology that does not support secure and flexible remote usage will quickly be pushed to the side.

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Topics: Remote Workers, Business Communication, video communications, Video, collaboration, web meetings, work from home, future of technology, remote work

Product Highlights: The GUV Series of Personal Collaboration Devices

Posted by Nicole Furnari, Marketing Specialist on Sep 10, 2020

en español

As organizations around the world adjust to increased remote operations, the need for tools to enhance remote communication has never been greater. Grandstream’s latest addition to the product line, the GUV Series of Personal Collaboration Devices, has been pivotal to providing our customers with high-quality voice and video tools specifically designed for the remote worker. The GUV Series is comprised of two USB headset models in addition to an HD USB
webcam. In this blog, we will highlight some important yet overlooked key features and offered by the GUV Series. 

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Topics: Remote Workers, collaboration, remote education, GUV Series, Personal Collaboration Devices, GUV3100

Remote Work: How the Right Tools Can Improve Collaboration

Posted by Nicole Furnari, Marketing Specialist on Jul 31, 2020

en español

As we enter the era of remote interaction, many organizations are adapting and adjusting to a new way of life. Many companies have moved to a remote work structure, education has shifted to virtual classrooms, and healthcare workers have turned to technology to provide telehealth appointments. With a focus on health and safety for all, our means of communication have shifted nearly exclusively to web-based solutions to enable remote collaboration. This creates a demand for products that pair with these solutions to help remote professionals, students, and teachers stay productive while remote.

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Topics: Remote Workers, growing trends, collaboration, Telehealth, remote education, GUV Series

The Growing Market for Remote Work Technology

Posted by Brian Van Meter, Marketing Manager on Jul 20, 2020

en español

Headsets, webcams, conferencing software, and other technology is a new focus for IT departments, individuals, and businesses alike. Remote work has always been a growing market, and due to the global pandemic businesses are adopting new remote work practices that are here to stay as companies recognize the growing benefits that remote work offers. In fact, since 2005 regular work-at-home positions among non-self-employed workers has grown by 173%, and Telecommuting in the US has seen a 115% increase in the past decade.1 In this blog post, we’ll cover the benefits and drawbacks that remote work offers to both employees and employers, and explain how remote work technology can boost these benefits and eliminate drawbacks.

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Topics: Remote Workers

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