Originally posted on TMCNet.com.
The current pandemic has necessitated that our Unified Communication & Collaboration platforms allow for efficient, flexible, and agile business operations, while also being cost-effective. We need one platform that meets various business communication needs, expediently and seamlessly delivering collaboration tools and a host of communications services. These features, services, and tools include desktop sharing, presence, mobility, voice and video calling, audio and video conferencing, instant messaging, video surveillance, facility access, intercoms etc. This platform can be on-premises or in our redundant data centers, managed locally or from the cloud to support an agile, cost-effective deployment and maintenance model. Communications platforms should easily integrate with third-party business and facility applications, improving business efficacy. Thus, the above referenced multi-modal communication platform plays the chief role in supporting cost-effective business communications.