There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit. In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0". UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.
We recently announced the beta release of the Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management for our endpoints. It was designed specifically to support large deployments and high-volume opportunities. GDMS provides an easy-to-use, centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model
We recently released our new generation of DECT Cordless solutions – the DP730 and DP722 handsets along with DP752 Base Station. These devices offer a mid-to-high-end DECT solution featuring sleek new designs, enhanced user interface and a powerful suite of new features. Let’s take a look at the expanded feature set offered by this new generation of Grandstream DECT solutions and how those features are ideal for a variety of vertical industry deployments.
A core part of our mission is to provide our partners and customers a one-stop-shop for all of the unified communication solutions needed for any business. Over the past few years, we have furthered that mission by expanding our collaboration portfolio to cater to the needs of businesses ranging from a small firm to an enterprise. If you are building a video collaboration network, we offer a full suite of scalable solutions that combine to create to a powerful yet easy-to-manage platform. Let’s take a look at how our video conferencing solutions can be catered for home offices, small businesses, medium-to-large businesses and enterprises.
One of the most buzzworthy topics within the unified communications industry in 2018 has been the rise of WiFi voice solutions. Whether you call it WiFi voice, Voice-over-WiFi, VoWiFi, VoIP-over-WiFi, Voice-over-WLAN or VoWLAN, this technology is here to stay and is poised to become a main UC deployment option for businesses all over the world. This blog will explain what WIFi voice is, why it’s so powerful and how you can build a WiFi voice and video solution.
If you are looking to build or expand a video conferencing solution, it’s imperative that the platform you build is able to support mobility. This not only offers the utmost flexibility to support an increasingly mobile and remote workforce, but it also creates a future-proof investment that will easily support the next generation of video collaboration solutions.
Workforce mobility is no longer a trend or a vision-of-the-future, it’s a central tenant of modern business. It allows businesses to access and utilize the best talent anywhere in the world and to do so in a way that is convenient for both the employee and the company while actually saving money. Because of this, workforce mobility is not only great for large businesses but allows small-to-medium sized businesses to expand their resources to compete with anyone. Industry experts are predicting that 50-75% of the global workforce will be remote within a decade, which shows that employers are adopting this idea and job-seekers will soon expect remote working options.
We are getting close to the official release of our first cordless WiFi IP Phone, the WP820 (for those who have has been following the development of this model and seen it called the WP800, we decided to rename it the WP820). The feedback we have gotten from Beta testers, channel partners service providers, major platform providers and potential end-users points to this product instantly becoming one of our best-selling models. Our Beta Club had more applicants to test this product than any product we have ever put through a beta test. Also, as you may have seen me talking about recently in a blog and on a Telecom Reseller Podcast, WiFi voice is poised to become a mainstream deployment model because of its cost, management and environmental benefits.
To get some feedback on our upcoming WP820, I recently sat down with Mike Magers a prominent Grandstream Reseller and Systems Engineer with VoiceConnex, a technology integrator in Missouri, USA. Not only does Mike bring years of experience within the telecom and security industry, but he is a Beta tester of the WP820.
Over the last couple of months I have been having a lot of conversations about WiFi voice. WiFi voice is not only a big current focus for us, but it has also become a notable buzzword within the VoIP and UC space. Many businesses, especially enterprises, have begun to build truly wireless offices complete with entirely wireless communication networks. The topic even came up in a Podcast I did a few weeks ago with Telecom Reseller. Whatever you may think about WiFi voice, it is poised to take over the market sooner than later.
Topics: VoIP, WiFi, QoS, VoIP trends, WiFi Phone, WiFi voice network, WiFi voice, WiFi IP Phone, WiFi APs, WiFi Acess Points, Voice network, business voice, WiFi Voice Enterprise, PMK caching, OKC WiFi
Like any technology, VoIP requires constant innovation and adaptation in order to keep up with the always-changing way we live and work. Over the past decade, VoIP has shifted from being a voice protocol to the powerful unified communications engine that is today. The future of VoIP, and more specifically VoIP endpoints, will require continued evolution and adaptation. With the ability to communicate from almost any device, how do manufacturers ensure VoIP endpoints continue to be relevant?
Topics: VoIP, IP PBX, CRM, VoIP trends, IoT, smart office, internet of things, SIP endpoints, VoIP endpoints, future of SIP, future of VoIP, IP phones, SIP, VoIP messaging, property management systems, security and facility access, SIP messaging, IP security, mobile device integration
Smart homes are the buzz over the past few years. Some of the largest consumer-focused brands in the world, including Google and Amazon, are making the smart home mainstream through easy-to-use and affordable solutions. Amazon’s Alexa, Google’s Assistant, Nest’s connected home devices and even the Ring Video Door Bell link together lighting, temperature control, security and home appliances to allow us to be more productive, comfortable, and safer in our homes – while also saving money.
We are beginning to see what the future of the home will look like, but what will the future of the office look like?