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If you are looking to build or expand a video conferencing solution, it’s imperative that the platform you build is able to support mobility. This not only offers the utmost flexibility to support an increasingly mobile and remote workforce, but it also creates a future-proof investment that will easily support the next generation of video collaboration solutions.

Workforce mobility is no longer a trend or a vision-of-the-future, it’s a central tenant of modern business. It allows businesses to access and utilize the best talent anywhere in the world and to do so in a way that is convenient for both the employee and the company while actually saving money. Because of this, workforce mobility is not only great for large businesses but allows small-to-medium sized businesses to expand their resources to compete with anyone.  Industry experts are predicting that 50-75% of the global workforce will be remote within a decade, which shows that employers are adopting this idea and job-seekers will soon expect remote working options.

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We are getting close to the official release of our first cordless WiFi IP Phone, the WP820 (for those who have has been following the development of this model and seen it called the WP800, we decided to rename it the WP820). The feedback we have gotten from Beta testers, channel partners service providers, major platform providers and potential end-users points to this product instantly becoming one of our best-selling models. Our Beta Club had more applicants to test this product than any product we have ever put through a beta test. Also, as you may have seen me talking about recently in a blog and on a Telecom Reseller Podcast, WiFi voice is poised to become a mainstream deployment model because of its cost, management and environmental benefits.

To get some feedback on our upcoming WP820, I recently sat down with Mike Magers a prominent Grandstream Reseller and Systems Engineer with VoiceConnex, a technology integrator in Missouri, USA. Not only does Mike bring years of experience within the telecom and security industry, but he is a Beta tester of the WP820.

en español

Over the last couple of months I have been having a lot of conversations about WiFi voice. WiFi voice is not only a big current focus for us, but it has also become a notable buzzword within the VoIP and UC space. Many businesses, especially enterprises, have begun to build truly wireless offices complete with entirely wireless communication networks. The topic even came up in a Podcast I did a few weeks ago with Telecom Reseller. Whatever you may think about WiFi voice, it is poised to take over the market sooner than later.

en español

Like any technology, VoIP requires constant innovation and adaptation in order to keep up with the always-changing way we live and work. Over the past decade, VoIP has shifted from being a voice protocol to the powerful unified communications engine that is today. The future of VoIP, and more specifically VoIP endpoints, will require continued evolution and adaptation. With the ability to communicate from almost any device, how do manufacturers ensure VoIP endpoints continue to be relevant?

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Smart homes are the buzz over the past few years. Some of the largest consumer-focused brands in the world, including Google and Amazon, are making the smart home mainstream through easy-to-use and affordable solutions. Amazon’s Alexa, Google’s Assistant, Nest’s connected home devices and even the Ring Video Door Bell link together lighting, temperature control, security and home appliances to allow us to be more productive, comfortable, and safer in our homes – while also saving money.

We are beginning to see what the future of the home will look like, but what will the future of the office look like?

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For most people, video conferencing elicits a vision of sitting in a conference room and staring at people in another conference room— this is the traditional use of video conferencing. However, video collaboration tools are being used very creatively in a variety of ways by all types of businesses. For technology resellers, installers and system integrators, that opens up a huge opportunity to sell video conferencing outside the traditional small to medium business. In today’s day and age, video conferencing can be adopted by nearly any type of business to improve operations, customer service and its bottom-line. Let’s take a look at some unique industries where video conferencing and collaboration tools are present.

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If you have been following us recently, you’ve probably seen mention of captive portals. In this blog post, we are going to take a deep dive into what exactly a captive portal is and why it’s a critical component and benefit to most business’ networks.

en español

The future of IP phones has become a popular topic of conversation within our industry. Like any technology, IP phones require continued innovation to adapt to the always-evolving ways we live and work. Here at Grandstream, we are always looking to escalate and expand the functionality and value of our IP phones. One of the main ways we do this is through integration with popular third party services, apps, devices and platforms. 

Let’s take a look at some of the many interoperability options our IP phones offer that add value now and into the future:

En español

Since we launched our GDS3710, it has gotten a lot of attention for the tremendous security functionality it offers. The GDS3710 puts a streaming, HD security camera at the entrance to any building entrance while enabling you to restrict access to certain visitors or everyone. It offers motion detection functionality to trigger calls or sound alarms and can be integrated with any third party ONVIF Profile S compliant network video recorder and other security products. If you are looking to keep any building or room secure while restricting access and recording activity, the GDS3710 is for you. However, today we are going to take a look at the ways the GDS3710 makes running and managing any business easier and more efficient.   

It is no secret that the way we communicate is changing – especially in the workplace. 20 years ago, internal processes within a business were focused on communicating knowledge and plans to employees to ensure everyone is on the same page. This model was based on a few key stakeholders making decisions and relaying those decisions to employees through internal communication programs such as email or print newsletters, memos or staff meetings. Businesses did not have tools to allow them to maximize their time and employee contributions by collaborating efficiently and productively. Traditionally, the only communication options most businesses had were phone calls and in-person meetings, the first of which creates a strange dynamic that ignores non-verbal communications, the latter of which limits efficiency and productivity at the expense of a meeting.