The COVID19 pandemic forced organizations all over the world to go remote – with no warning. With entire companies now working from home, the way that they communicate completely changed, as did the tools they need to do so. All of a sudden, every business needed desktop and mobile tools to support remote workers, video became a requirement and headsets were more in-demand then phones. For those of us in the communication technology sector, this forced us to quickly adjust to the new remote solutions our customers needed, altering the industry more than anything in a generation. However, this sudden landscape change served as a case study of what next-generation technology could do for our world, and therefore provided a window into the future of communication technology. Because of all of the benefits it offers to businesses, employees and society-at-large, remote work is not a trend – it is the future. As a result, communication technology that does not support secure and flexible remote usage will quickly be pushed to the side.
The COVID-19 pandemic is forcing the world to find new ways to stay connected and work together. Organizations of all shapes and sizes are looking for technology solutions that allow them to connect remote teams and collaborate as if they were sitting next to each other. We’ve been getting asked a lot recently about how to create remote collaboration solutions for businesses of all types, and this blog will highlight the many solutions that Grandstream offers that support remote work and collaboration. We offer a wide variety of remote and mobility solutions that can be scaled to support any organization, including small-to-medium businesses, enterprises, schools, hospitals, governments and more.
If you are looking to build a communications, management and security solution for any hotel, resort, inn, lodge or bread-and-breakfast, Grandstream can provide every endpoint and management system you need to do so. Also, our wide range of products are able to work together to keep any hotel operating at maximum efficiency. To examine our hospitality solutions, let’s first highlight everything we offer, and then we’ll show you some real examples of hotels that deployed Grandstream solutions, and the results they achieved by doing so.
There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit. In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0". UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.
We recently announced the beta release of the Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management for our endpoints. It was designed specifically to support large deployments and high-volume opportunities. GDMS provides an easy-to-use, centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model
We recently released our new generation of DECT Cordless solutions – the DP730 and DP722 handsets along with DP752 Base Station. These devices offer a mid-to-high-end DECT solution featuring sleek new designs, enhanced user interface and a powerful suite of new features. Let’s take a look at the expanded feature set offered by this new generation of Grandstream DECT solutions and how those features are ideal for a variety of vertical industry deployments.
A core part of our mission is to provide our partners and customers a one-stop-shop for all of the unified communication solutions needed for any business. Over the past few years, we have furthered that mission by expanding our collaboration portfolio to cater to the needs of businesses ranging from a small firm to an enterprise. If you are building a video collaboration network, we offer a full suite of scalable solutions that combine to create to a powerful yet easy-to-manage platform. Let’s take a look at how our video conferencing solutions can be catered for home offices, small businesses, medium-to-large businesses and enterprises.
One of the most buzzworthy topics within the unified communications industry in 2018 has been the rise of WiFi voice solutions. Whether you call it WiFi voice, Voice-over-WiFi, VoWiFi, VoIP-over-WiFi, Voice-over-WLAN or VoWLAN, this technology is here to stay and is poised to become a main UC deployment option for businesses all over the world. This blog will explain what WIFi voice is, why it’s so powerful and how you can build a WiFi voice and video solution.
If you are looking to build or expand a video conferencing solution, it’s imperative that the platform you build is able to support mobility. This not only offers the utmost flexibility to support an increasingly mobile and remote workforce, but it also creates a future-proof investment that will easily support the next generation of video collaboration solutions.
Workforce mobility is no longer a trend or a vision-of-the-future, it’s a central tenant of modern business. It allows businesses to access and utilize the best talent anywhere in the world and to do so in a way that is convenient for both the employee and the company while actually saving money. Because of this, workforce mobility is not only great for large businesses but allows small-to-medium sized businesses to expand their resources to compete with anyone. Industry experts are predicting that 50-75% of the global workforce will be remote within a decade, which shows that employers are adopting this idea and job-seekers will soon expect remote working options.
We are getting close to the official release of our first cordless WiFi IP Phone, the WP820 (for those who have has been following the development of this model and seen it called the WP800, we decided to rename it the WP820). The feedback we have gotten from Beta testers, channel partners service providers, major platform providers and potential end-users points to this product instantly becoming one of our best-selling models. Our Beta Club had more applicants to test this product than any product we have ever put through a beta test. Also, as you may have seen me talking about recently in a blog and on a Telecom Reseller Podcast, WiFi voice is poised to become a mainstream deployment model because of its cost, management and environmental benefits.
To get some feedback on our upcoming WP820, I recently sat down with Mike Magers a prominent Grandstream Reseller and Systems Engineer with VoiceConnex, a technology integrator in Missouri, USA. Not only does Mike bring years of experience within the telecom and security industry, but he is a Beta tester of the WP820.