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We recently released our new generation of DECT Cordless solutions – the DP730 and DP722 handsets along with DP752 Base Station. These devices offer a mid-to-high-end DECT solution featuring sleek new designs, enhanced user interface and a powerful suite of new features. Let’s take a look at the expanded feature set offered by this new generation of Grandstream DECT solutions and how those features are ideal for a variety of vertical industry deployments.

en español

When discussing a UC solution with a customer, security is likely a top concern of theirs. In recent years, it seems as if the more information we put over the Internet, the more vulnerable we become. However, trying to explain cryptographic protocols to someone without a VoIP background can get a bit dicey, and it’s easy to get lost in a sea of acronyms. For today’s blog, let’s discuss a brief overview of VoIP communication and encryption at an accessible level.

en español

The future of IP phones has become a popular topic of conversation within our industry. Like any technology, IP phones require continued innovation to adapt to the always-evolving ways we live and work. Here at Grandstream, we are always looking to escalate and expand the functionality and value of our IP phones. One of the main ways we do this is through integration with popular third party services, apps, devices and platforms. 

Let’s take a look at some of the many interoperability options our IP phones offer that add value now and into the future:

En español

Since we launched our GDS3710, it has gotten a lot of attention for the tremendous security functionality it offers. The GDS3710 puts a streaming, HD security camera at the entrance to any building entrance while enabling you to restrict access to certain visitors or everyone. It offers motion detection functionality to trigger calls or sound alarms and can be integrated with any third party ONVIF Profile S compliant network video recorder and other security products. If you are looking to keep any building or room secure while restricting access and recording activity, the GDS3710 is for you. However, today we are going to take a look at the ways the GDS3710 makes running and managing any business easier and more efficient.   

Over the last couple of months we have indirectly covered many different facets of Grandstream’s solutions that make them ideal for service providers. Our large portfolio of award-winning IP phones offer the ideal model and price point for every type of user. We have also highlighted the many ways our solutions can be integrated with each other to allow them all to add more value and functionality at no extra cost. For this blog post, we are going to dig a little deeper into the many features, programs and initiatives that Grandstream offers that allow us to partner with service providers across the world and empower them to succeed.

This year Grandstream is celebrating our 15^th anniversary. In 2002 our founders set out to build what ended up being some of the first SIP devices anywhere in the world. They were looking to take advantage of what was at the time a new technology fad known as “Voice over internet protocol.” In 2003, the first official Grandstream products hit the market: the BT100, a simple IP phone, and the HT286, a 1-line Analog Telephone Adapter.

This article was originally published in Comms Business Magazine - the UK's leading magazine for the ICT channel. Click here to view the article on their website.

Every business is always looking for ways to make their company more productive while increasing their bottom line. Most of the changes a business will consider usually come down to increasing resources at the expense of increased costs, or decreasing costs at the expense of lowering resources. There is one, easy and often overlooked change that a business can make to increase resources, productivity and bottom-line revenue while actually lowering costs. Changing your communications platform to a modern, digital communications platform is that change.

Back in 2002 when Grandstream was founded, we were one of the first companies in the world to manufacture SIP products – and one of the very first products we made were analog telephone adapters (ATAs). We now have over 15 years of expertise building SIP devices, and we have more experience building VoIP gateways and ATAs than almost any one in the world. Thanks to close relationships with service providers and partners, all of our ATAs and Gateways are not only thoroughly tested within Grandstream, but they are stringently tested with the help from some of the largest service providers in the world. Our devices provide a variety of high-end features and functionalities that allow analog phones not only to be integrated with VoIP networks, but provide VoIP functions for analog devices as well. Let’s take a look at some of the features and functionalities of Grandstream’s gateways and ATAs that you may have missed.

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

Choosing a service provider might seem like an easy task. When it comes to VoIP however, there are a few housekeeping items to keep in mind. Before you sign up with your preferred provider, I’m going to walk you through a few key points to look out for when choosing a VoIP service provider.