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Online meetings and webinars are a great way to communicate with colleagues, current, and future clients. They’re more engaging than traditional phone calls or back and forth email conversations and can really give your sales and marketing efforts a boost. But, because this communication is live it comes with some risks that cause people to shy away. To help banish video conferencing fears, let’s arm you with four tips to address common technological snags.

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en español

Working in this industry, you’ve probably heard the term “Quality of Service (QoS)” but maybe you don’t know what it means, or you don’t know how to explain it to your customers. It basically refers to the overall quality or the performance of a service such as telephony, computer networking, or cloud computing. The quality of these services is measured based on various factors including packet loss, throughput, delay, etc. The more delays seen when using a network, the lesser the quality of the user experience. The goal of most networks whether in an office, a university, or even a retail business is to ensure a positive, efficient experience by all users. QoS Standards help us to achieve that.

en español

When discussing a UC solution with a customer, security is likely a top concern of theirs. In recent years, it seems as if the more information we put over the Internet, the more vulnerable we become. However, trying to explain cryptographic protocols to someone without a VoIP background can get a bit dicey, and it’s easy to get lost in a sea of acronyms. For today’s blog, let’s discuss a brief overview of VoIP communication and encryption at an accessible level.

En español

If you’re new to WiFi or used to deploying access points for large enterprises, the word “controller-less” might be confusing. Traditionally to manage access points across a business, a separate piece of hardware referred to as a “controller” would be installed along with the access points and router. This controller typically would live in the server room and monitor, analyze, and update the access points across the deployment. In some cases the hardware controller would provide firewall features for added protection as well. At the time, when wireless technology was still relatively new this was a convenient way to manage all access points in a streamlined manner.

I sat down with Mike Magers, Integrator for Voiceconnex who was recently featured in one of our case studies to talk about why they chose Grandstream. I wanted to touch base and learn how working more closely with Grandstream has helped to grow businesses like Voiceconnex. First established in Missouri in 1979, they have been working with Grandstream Networks deployments since 2010 and expanded their business throughout the US, Canada and Mexico with a focus on school district deployments. Mike wanted to further discuss the details of the case study and share tips for success.

Grandstream’s GDS3710 is a great addition to our portfolio, allowing you to track, manage, and record access to offices, warehouses, apartments, and more. It also includes a built-in IP Intercom. While it’s likely self-explanatory that the GDS integrates with surveillance equipment (such as our GVRs) it may be surprising to know that you can control door access by integrating your Grandstream GXP and GXV series Phones with the GDS. We use this feature in our headquarters all the time, and it’s so convenient! So, I thought I’d use today’s blog to talk about its setup so you can enjoy the ease of seeing who is at the door, directly from your desktop.

The fall season in New England is commonly a time for reflection, the change of season seems to inspire this need to ponder and prepare for the coming year. Considering all of Grandstream’s accomplishments over the last year I thought this blog post would be a good time to take a look back and reflect on the past year.

Internet used to be a measly dial up connection that only a handful of families had access to at home. Now dial up is no longer in existence, and just about any device you can think of comes WiFi enabled from refrigerators to door locks. We use more WiFi than ever before and expect to have it while grocery shopping, while at work, and even on airplane trips.

The success of technology is based on constant advancement. Right now, the industry is looking toward the future in anticipation of what the “newfound” cloud will bring. IP Telephony is no different as more and more communications move to the cloud. This leads many to question, is hardware going to stick around? The on premise IP-PBX isn’t going the way of the tin can, and Grandstream proves that—the arrival of the cloud doesn’t cancel out the benefits of hardware-based solutions. But I suppose for some, the question remains how does the on premise IP PBX innovate with us? The answer to that is through customization, security, and flexibility.

The internet is like a very crowded Los Angeles highway, but instead of being full of cars, it’s full of information. Due to crowding, this information needs guidance to ensure that it gets where it’s going.  This is why transmission protocols exist to make sure the information gets transported as intended.