There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit. In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0". UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.
In healthcare, technology is evolving. Telehealth is becoming increasingly evident across the healthcare space, allowing for connectivity at any time from anywhere between care teams and their patients. Online portals, remote monitoring, and other health applications and devices are all aspects of telehealth that are making healthcare more accessible. In a hospital or small practice, reliable mobile communication between departments, care teams, and patients is crucial for a functional organization. With Grandstream’s wide range of solutions, any healthcare practice or facility can communicate between departments with ease.
Our highly anticipated upcoming generation of carrier-grade IP phones, the GRP2600 series, has raised a lot of interest. The beta club application period for the GRP2614 has only just now closed, and there is a lot of excitement about this new line. With that excitement comes a lot of questions about its features, capabilities, design, and technical specs. In this blog post I’ll answer the frequently asked questions, and provide some insight, about this powerful series of IP phones. Read on to learn more.
Office layouts, management styles, working hours, and other factors are constantly changing as we try to understand how to best empower workers to both collaborate efficiently and excel individually. The technology we use in the workplace is no exception to these changes. A modern communications deployment has to not only enhance how we communicate, but also how we collaborate. Let's take a look into three practices that businesses are adopting to enhance their organizational collaboration.
A communication network is the backbone to any business operation. It can make or break the productivity of employees, the efficiency of day-to-day operations, and the overall collaboration of an organization. With this much depending on how we communicate, it is no wonder why so many businesses are choosing VoIP deployments. This being said, VoIP is still a new or just plain confusing concept for customers who are used to using legacy analog. Here are five of the most common problems a VoIP system integration can solve in business communications.