On-Premise vs. Hosted IP PBX- Which One is Right for You?

Posted by Dorothy Murach, Marketing Manager on Apr 10, 2018

en español

The on-premise vs. hosted IP PBX battle continues, which to choose? Each IP PBX option comes with its own characteristics and benefits, and the key is to determine which works best for your business’s unique needs. While it may seem that everything is moving to the Cloud, hosted IP PBX options are not right for everyone. I’ll help you navigate through the details of each to see which IP PBX is the right choice for you.

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Topics: Unified Communications, IP PBX

The Most Influential VoIP Trends of 2018

en español

VoIP is here to stay, and today more than ever, its growing trends are making a huge impact in the industry, paving the way for businesses to embrace VoIP— and grow with it, too. This year, VoIP is making a buzz in the tech world as certain trends and products have emerged, shinning a spotlight on its importance to business communications. These are the trends that make VoIP so influential this year.

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Topics: Unified Communications, advantages of VoIP, emerging 2018 technology trends, VoIP mobile, VoIP trends, most influential VoIP trends, 5G, integration

Cryptographic What? VoIP Encryption Methods

Posted by Kate Clavet, Content Marketing Specialist on Jan 30, 2018

en español

When discussing a UC solution with a customer, security is likely a top concern of theirs. In recent years, it seems as if the more information we put over the Internet, the more vulnerable we become. However, trying to explain cryptographic protocols to someone without a VoIP background can get a bit dicey, and it’s easy to get lost in a sea of acronyms. For today’s blog, let’s discuss a brief overview of VoIP communication and encryption at an accessible level.

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Topics: Security, Unified Communications, IP Voice, IP communications

Think Your IP Phone is Just a Phone? Think Again.

Posted by Phil Bowers, Senior Marketing Manager on Jan 26, 2018

en español

The future of IP phones has become a popular topic of conversation within our industry. Like any technology, IP phones require continued innovation to adapt to the always-evolving ways we live and work. Here at Grandstream, we are always looking to escalate and expand the functionality and value of our IP phones. One of the main ways we do this is through integration with popular third party services, apps, devices and platforms. 

Let’s take a look at some of the many interoperability options our IP phones offer that add value now and into the future:

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Topics: VoIP, Unified Communications, DECT, IP Voice, GXP Phones, GXV Phones

5 IP Communications Myths Busted

en español

I want to help simplify VoIP. Especially for those of you thinking about implementing VoIP or even those who are simply curious about IP communications. Switching an entire communication hub from analog to IP can seem scary. You might think that upgrading to a new technology that includes all your communication devices can be complicated, time-consuming and even too expensive. These, among many other myths about VoIP couldn’t be further from the truth. To help paint a more accurate picture of the advantages of VoIP, I’m going to debunk the 5 most common IP communication myths.

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Topics: Unified Communications, IP communications, advantages of VoIP, myths about VoIP, IP communication myths busted, upgrading to VoIP

3 Tactics for Perfect Communication

En español

It is surprising how impactful proper communication practices are, especially when having access to powerful communication tools. A rambling voicemail, incorrect or unneeded punctuation, cc’ing colleagues without explanation, and even an extra bolded word are a few examples of how poor communication tactics can breakdown productivity and collaboration. In the end this can lead to wasted time, drops in productivity, more avoidable mistakes and even loss in sales and profits. At Grandstream, we create the tools you need to excel at communication, but we also wanted to provide some tips to make sure you use these tools to their fullest potential.

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Topics: Grandstream Solution, Unified Communications, Best Practices, telecommunications, Business Communication

The GDS3710 is So Much More than Just a Security Device

Posted by Phil Bowers, Senior Marketing Manager on Dec 12, 2017

En español

Since we launched our GDS3710, it has gotten a lot of attention for the tremendous security functionality it offers. The GDS3710 puts a streaming, HD security camera at the entrance to any building entrance while enabling you to restrict access to certain visitors or everyone. It offers motion detection functionality to trigger calls or sound alarms and can be integrated with any third party ONVIF Profile S compliant network video recorder and other security products. If you are looking to keep any building or room secure while restricting access and recording activity, the GDS3710 is for you. However, today we are going to take a look at the ways the GDS3710 makes running and managing any business easier and more efficient.   

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Topics: VoIP, Unified Communications, IP Video, IP Surveillance, IP Voice, GDS3710

Big Data and Why it Matters

En español

What’s the big deal with “big data”? The way businesses manage data is progressing and becoming an essential vessel in their business model. The combination of analytics and data can help businesses not only make better decisions but discover patterns and trends that make them more efficient and profitable. That, plus the ability to discover consumer behaviors based on data is what makes this trend such a big deal.

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Topics: Unified Communications, call center, telecommunications, e-commerce, big data, analytics, CRM, travel industry, healthcare industry, analyzing data

Don't Just Communicate - Collaborate

Posted by Phil Bowers, Senior Marketing Manager on Nov 20, 2017

It is no secret that the way we communicate is changing – especially in the workplace. 20 years ago, internal processes within a business were focused on communicating knowledge and plans to employees to ensure everyone is on the same page. This model was based on a few key stakeholders making decisions and relaying those decisions to employees through internal communication programs such as email or print newsletters, memos or staff meetings. Businesses did not have tools to allow them to maximize their time and employee contributions by collaborating efficiently and productively. Traditionally, the only communication options most businesses had were phone calls and in-person meetings, the first of which creates a strange dynamic that ignores non-verbal communications, the latter of which limits efficiency and productivity at the expense of a meeting.

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Topics: Unified Communications, IP Video, UCM, Video Conferencing, Solutions, GXV Phones, growing trends, online meetings

The Many Ways Grandstream Empowers Service Providers

Posted by Phil Bowers, Senior Marketing Manager on Oct 30, 2017

Over the last couple of months we have indirectly covered many different facets of Grandstream’s solutions that make them ideal for service providers. Our large portfolio of award-winning IP phones offer the ideal model and price point for every type of user. We have also highlighted the many ways our solutions can be integrated with each other to allow them all to add more value and functionality at no extra cost. For this blog post, we are going to dig a little deeper into the many features, programs and initiatives that Grandstream offers that allow us to partner with service providers across the world and empower them to succeed.

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Topics: VoIP, Unified Communications, Service Providers, DECT, IP Voice, Solutions, GXP Phones, GXV Phones, failover solution

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