5 IP Communications Myths Busted

en español

I want to help simplify VoIP. Especially for those of you thinking about implementing VoIP or even those who are simply curious about IP communications. Switching an entire communication hub from analog to IP can seem scary. You might think that upgrading to a new technology that includes all your communication devices can be complicated, time-consuming and even too expensive. These, among many other myths about VoIP couldn’t be further from the truth. To help paint a more accurate picture of the advantages of VoIP, I’m going to debunk the 5 most common IP communication myths.

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Topics: Unified Communications, IP communications, advantages of VoIP, myths about VoIP, IP communication myths busted, upgrading to VoIP

3 Tactics for Perfect Communication

En español

It is surprising how impactful proper communication practices are, especially when having access to powerful communication tools. A rambling voicemail, incorrect or unneeded punctuation, cc’ing colleagues without explanation, and even an extra bolded word are a few examples of how poor communication tactics can breakdown productivity and collaboration. In the end this can lead to wasted time, drops in productivity, more avoidable mistakes and even loss in sales and profits. At Grandstream, we create the tools you need to excel at communication, but we also wanted to provide some tips to make sure you use these tools to their fullest potential.

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Topics: Grandstream Solution, Unified Communications, Best Practices, telecommunications, Business Communication

The GDS3710 is So Much More than Just a Security Device

Posted by Phil Bowers, Senior Marketing Manager on Dec 12, 2017

En español

Since we launched our GDS3710, it has gotten a lot of attention for the tremendous security functionality it offers. The GDS3710 puts a streaming, HD security camera at the entrance to any building entrance while enabling you to restrict access to certain visitors or everyone. It offers motion detection functionality to trigger calls or sound alarms and can be integrated with any third party ONVIF Profile S compliant network video recorder and other security products. If you are looking to keep any building or room secure while restricting access and recording activity, the GDS3710 is for you. However, today we are going to take a look at the ways the GDS3710 makes running and managing any business easier and more efficient.   

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Topics: VoIP, Unified Communications, IP Video, IP Surveillance, IP Voice, GDS3710

Big Data and Why it Matters

En español

What’s the big deal with “big data”? The way businesses manage data is progressing and becoming an essential vessel in their business model. The combination of analytics and data can help businesses not only make better decisions but discover patterns and trends that make them more efficient and profitable. That, plus the ability to discover consumer behaviors based on data is what makes this trend such a big deal.

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Topics: Unified Communications, call center, telecommunications, e-commerce, big data, analytics, CRM, travel industry, healthcare industry, analyzing data

Don't Just Communicate - Collaborate

Posted by Phil Bowers, Senior Marketing Manager on Nov 20, 2017

It is no secret that the way we communicate is changing – especially in the workplace. 20 years ago, internal processes within a business were focused on communicating knowledge and plans to employees to ensure everyone is on the same page. This model was based on a few key stakeholders making decisions and relaying those decisions to employees through internal communication programs such as email or print newsletters, memos or staff meetings. Businesses did not have tools to allow them to maximize their time and employee contributions by collaborating efficiently and productively. Traditionally, the only communication options most businesses had were phone calls and in-person meetings, the first of which creates a strange dynamic that ignores non-verbal communications, the latter of which limits efficiency and productivity at the expense of a meeting.

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Topics: Unified Communications, IP Video, UCM, Video Conferencing, Solutions, GXV Phones, growing trends, online meetings

The Many Ways Grandstream Empowers Service Providers

Posted by Phil Bowers, Senior Marketing Manager on Oct 30, 2017

Over the last couple of months we have indirectly covered many different facets of Grandstream’s solutions that make them ideal for service providers. Our large portfolio of award-winning IP phones offer the ideal model and price point for every type of user. We have also highlighted the many ways our solutions can be integrated with each other to allow them all to add more value and functionality at no extra cost. For this blog post, we are going to dig a little deeper into the many features, programs and initiatives that Grandstream offers that allow us to partner with service providers across the world and empower them to succeed.

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Topics: VoIP, Unified Communications, Service Providers, DECT, IP Voice, Solutions, GXP Phones, GXV Phones, failover solution

Staying Ahead of System Failures

 

 

You’re working on a report, suddenly half way through your data input, the screen freezes and with it the ability to save or retrieve your work. You sit there, frantically watching your unsaved work disappear, and just like that, Microsoft sends off an error message that your “program ended unexpectedly”. You can say that again. Too often we’ve all experienced this. Fortunately, companies like Microsoft have developed a series of recovery options that help ease program interruptions and the loss of unsaved data. Just like this scenario, system failures anywhere are inevitable and that’s why developing a backup and failover solution is critical to any business.

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Topics: Unified Communications, failover solution, backup solution, HA100, UCM6510

The Story of Grandstream

Posted by Phil Bowers, Senior Marketing Manager on Sep 12, 2017

 


This year Grandstream is celebrating our 15th anniversary. In 2002 our founders set out to build what ended up being some of the first SIP devices anywhere in the world. They were looking to take advantage of what was at the time a new technology fad known as “Voice over internet protocol.” In 2003, the first official Grandstream products hit the market: the BT100, a simple IP phone, and the HT286, a 1-line Analog Telephone Adapter.

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Topics: VoIP, Grandstream Solution, Unified Communications, IP Video, IP Surveillance, Facility Access, GWN, IP Voice

Building UC Solutions: Case Study Edition

Over the last few years, we’ve compiled a variety of case studies examining successful deployments from around the world. These case studies feature diverse verticals that use Grandstream products to build powerful UC solutions. Let’s consider the different ways Grandstream products were deployed and how they customized our solutions to fit their business size and needs.

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Topics: Grandstream Solution, Unified Communications, Case Studies

Adopting UC is the best thing you can do for your business

Posted by Phil Bowers, Senior Marketing Manager on Aug 21, 2017

This article was originally published in Comms Business Magazine - the UK's leading magazine for the ICT channel. Click here to view the article on their website.

Every business is always looking for ways to make their company more productive while increasing their bottom line. Most of the changes a business will consider usually come down to increasing resources at the expense of increased costs, or decreasing costs at the expense of lowering resources. There is one, easy and often overlooked change that a business can make to increase resources, productivity and bottom-line revenue while actually lowering costs. Changing your communications platform to a modern, digital communications platform is that change.

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Topics: VoIP, Unified Communications, IP Video, IP Surveillance, IP Voice

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