Grandstream Device Management System (GDMS) and UCM RemoteConnect empower installers with a cloud-based solution to easily manage all of their Grandstream IP PBX and IP endpoint deployments before, during, and after the project. These platforms come together to allow an installer to not only manage the entirety of a client's solution from the cloud but also to expand that deployment network to remote employees or satellite offices by utilizing UCM RemoteConnect. Within this blog post, we're going to be covering how GDMS and UCM RemoteConnect come together to offer a game-changing Grandstream configuration and management solution for installers. In order to get started, create an account on GDMS. UCM RemoteConnect is also accessed through the GDMS platform account.

Grandstream's Wi-Fi access point solution has evolved over the years. From our first Wi-Fi access point, the GWN7610, to our newer wide range of Wi-Fi 6 APs, our GWN devices are being utilized by clients worldwide and are helping businesses, schools, and governments provide powerful wireless networks to their users. If you are new to our GWN series, with over 14 Wi-Fi access points, three deployment configuration and management platforms, and other solutions to come, it can be a bit daunting to start learning. In this blog post, we'll take a step back from in-depth technical details and look at our GWN series as a whole, examining differentiators, key features, and providing you the introductory knowledge needed to begin working with our GWN access points. 

A captive portal has a variety of benefits when deployed into a Wi-Fi network. Being able to keep control of who can access the network, provide lead generation for commercial Wi-Fi environments, or ensure the user accepts terms and conditions are all advantages of a captive portal. Setting up a GWN captive portal is an easy process, and the variety of features available means that you can create a captive portal that is ideal for your deployment. Within this blog post, we’ll provide a step-by-step guide to creating a captive portal for the GWN series of Wi-Fi Access Points.

With the tremendous growth of Wi-Fi supported devices and mobile internet applications, warehouses are relying on Wi-Fi technology now more than ever. Wireless access points have evolved from the pursuit of connectivity and coverage to the goal of supporting high-capacity access to as many wireless clients as possible, without network interruption. Designing a warehouse Wi-Fi network is determined by a several important factors, let’s take a look below at what should be considered when building a warehouse Wi-Fi solution.

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For small to medium businesses, customization is important when building out a telecommunication solution. An on-premise VoIP solution is a popular IT system as it allows businesses to create a scalable solution to fit their needs. One of the major functionalities that a VoIP system delivers is call center features that allow for organizations to implement their own localized call center to better serve their customer base. Grandstream Networks’ UCM series of IP PBXs have built-in call center features that allow businesses to run their call centers efficiently and effectively. In this blog, we take you through the major call center features in the UCM series and how to best utilize them.

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Hotels rely heavily upon their communications between reservations, front desk, housekeeping, maintenance, management, and hotel guests. Connecting these users and meeting their unique communication needs is easier than ever with Grandstream. Whether you want to continue using existing technology or upgrade to a solution that you can rely on, Grandstream can help wherever it’s needed. See which devices work best for each department below and read how hotels can implement Grandstream solutions to improve their operations.

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It is impressive to think how technology has changed the way we interact with the electronics around us. The list of devices we can manage from cloud-based interphases is steadily growing and doesn’t show signs of slowing down. Lights, home appliances, and much of the technology we use on a day-to-day basis can be managed remotely in one way or another. The solutions that we make at Grandstream are no different. With the creation of Grandstream Device Management System, a Grandstream solution can be configured, provisioned, monitored, and troubleshot from the cloud. UCM RemoteConnect takes this a step further by enabling remote management of a UCM6300 series as well as easily enabling remote work.

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For businesses and organizations of all sizes, people are their most important asset. How they work together, communicate, and collaborate is the primary driver of success. Utilizing the right unified communication technology can create an environment that enhances the way a business is run and produces a more productive and collaborative operation. Choosing the right unified communication platform for any new business can be a challenge: deciding what you need and what features are most important can help narrow down the decision and create a customized solution for your deployment. In this blog post we will cover the main backend choices you have when creating a unified communication solution, and how Grandstream’s UCM series can fit into your deployment scenario.

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Grandstream’s IP phones are used around the world by businesses, schools, hotels, and ITSPs. They provide a desktop device that is feature-loaded, intuitive to use, and productivity-focused. The GRP2600 Series of Carrier-Grade IP Phones is the newest line of desktop IP phones and offers both essential and professional level devices for a variety of deployment scenarios. As the newest series, our GRP IP phones have advanced capabilities that the GXP Series of IP Phones lacks, and it is important to understand the difference between the two lines when making a purchasing decision. Within this blog post, we’ll be comparing the GXP and GRP series, and explaining where our newest generation of IP phones offer notable improvements.

Originally posted on TMCNet.com.

The current pandemic has necessitated that our Unified Communication & Collaboration platforms allow for efficient, flexible, and agile business operations, while also being cost-effective. We need one platform that meets various business communication needs, expediently and seamlessly delivering collaboration tools and a host of communications services. These features, services, and tools include desktop sharing, presence, mobility, voice and video calling, audio and video conferencing, instant messaging, video surveillance, facility access, intercoms etc. This platform can be on-premises or in our redundant data centers, managed locally or from the cloud to support an agile, cost-effective deployment and maintenance model. Communications platforms should easily integrate with third-party business and facility applications, improving business efficacy. Thus, the above referenced multi-modal communication platform plays the chief role in supporting cost-effective business communications.