Since their launch in June of 2013, the UCM series has become one of the most popular on-premise IP PBXs in the world. It offers small to medium sized businesses an almost unprecedented unified communications manager (hence the UCM acronym) that gives them access to enterprise-grade voice, video, data and mobility features in an easy-to-setup, easy-to-manage fashion with no licensing or recurring fees.

Like any technology, WiFI has its own share of security concerns. The nature of wireless networks allows hackers or anyone with malicious intent to locate themselves close to an access point in order to infiltrate a network. According to Kasperksy, approximately 24.7% of Wi-Fi hotspots in the world do not use any encryption at all, and that does not even include the WiFi networks that are under-secured. More than 80 percent of U.S. companies have been successfully hacked, according to a Duke University/CFO Magazine Global Business Outlook Survey. Additionally, a survey by PricewaterhouseCoopers in early 2017 found that there has been a 38% increase in the instances of phishing scams and other cyber security incidents from 2015 to 2016.

Back in 2002 when Grandstream was founded, we were one of the first companies in the world to manufacture SIP products – and one of the very first products we made were analog telephone adapters (ATAs). We now have over 15 years of expertise building SIP devices, and we have more experience building VoIP gateways and ATAs than almost any one in the world. Thanks to close relationships with service providers and partners, all of our ATAs and Gateways are not only thoroughly tested within Grandstream, but they are stringently tested with the help from some of the largest service providers in the world. Our devices provide a variety of high-end features and functionalities that allow analog phones not only to be integrated with VoIP networks, but provide VoIP functions for analog devices as well. Let’s take a look at some of the features and functionalities of Grandstream’s gateways and ATAs that you may have missed.

The internet is like a very crowded Los Angeles highway, but instead of being full of cars, it’s full of information. Due to crowding, this information needs guidance to ensure that it gets where it’s going.  This is why transmission protocols exist to make sure the information gets transported as intended.

In my previous WebRTC post I provided an overview from a simplified, easy-to-understand perspective. But today, I thought it would be pertinent to discuss the hefty security features of WebRTC. It’s safe to say, that with data breaches, ransonware, and phishing schemes dominating the news security and protection is at front of mind. Being that WebRTC is an open-source API it’s important to highlight features that make it an attractive, but secure option.

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

Integration has become a popular buzzword within a lot of industries, especially technology. Webster’s dictionary defines the term “integrate” as “to combine one thing with another so that they become a whole,” but I think there is a better definition when it comes to technology. Integration is “to combine one thing with another so that they each become better.” The real benefit of technology integration is giving each piece the ability to do something it could not do before thanks to its ability to work with other products, services, apps, and more. Within the SIP and UC world, we are well-versed in integration. However, while we are often looking for ways to integrate our SIP communication products together, the market has overlooked the fact that SIP communication can be leveraged to offer powerful security and facility access tools. One simple product, a SIP Video Door Station like our GDS3710, allows you to easily accomplish this.

We already know that WiFi is almost everywhere we go— but, should it be implemented at your business as well? There are many benefits of offering complementary WiFi to your consumers. And while it may seem like the investment is one-sided, businesses end up profiting thanks to the addition of free WiFi on premises. If you are unsure how providing WiFi can significantly improve your business, this list of benefits can provide some answers. 

High quality video conferencing used to be expensive and out of reach for most small businesses, but with the explosion of affordable options, video conferencing is far more accessible for everyone. However, despite the proven benefits of Video Conferencing such as:  faster decision making processes, keeping remote teams connected, and saving money on travel, many are still slow to adopt.  Which made me wonder, why-what’s getting in the way? There are a few common barriers that stall technology adoption, specifically with video conferencing. Let’s explore how your company can overcome them.

You might have seen the term VPN thrown around lately. A quick Internet search explains that VPN is a Virtual Private Network that allows the exchange of encrypted data through a VPN server. A pretty cool concept considering the browsing security issues that have been flooding our media. All this talk about data consumer protection laws, the aftermath of whistleblowers and the overall security concern in our online culture has sparked discussions about VPN.