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Johanna Brito, Marketing Communications Manager

Johanna Brito, Marketing Communications Manager

Recent Posts

Staying Ahead of System Failures

 

 

You’re working on a report, suddenly half way through your data input, the screen freezes and with it the ability to save or retrieve your work. You sit there, frantically watching your unsaved work disappear, and just like that, Microsoft sends off an error message that your “program ended unexpectedly”. You can say that again. Too often we’ve all experienced this. Fortunately, companies like Microsoft have developed a series of recovery options that help ease program interruptions and the loss of unsaved data. Just like this scenario, system failures anywhere are inevitable and that’s why developing a backup and failover solution is critical to any business.

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Topics: Unified Communications, failover solution, backup solution, HA100, UCM6510

Building UC Solutions: Case Study Edition

Over the last few years, we’ve compiled a variety of case studies examining successful deployments from around the world. These case studies feature diverse verticals that use Grandstream products to build powerful UC solutions. Let’s consider the different ways Grandstream products were deployed and how they customized our solutions to fit their business size and needs.

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Topics: Grandstream Solution, Unified Communications, Case Studies

How to Give your Social Media Strategy a Boost


What’s a “Like” got to do with it? Everything! At least when it comes to social media. If you are wondering how to drive engagement and follower increase, wonder no more. I sat down with our social media guru here at Grandstream and compiled a list of useful tips to boost your social media strategy through relevant content.

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Topics: Marketing, Social media

Customizing IP Voice Solutions Based on Industry


Not all industries are equal, that’s why knowing how to customize the right IP voice solution is essential. With all the features that come in unified communications, options for solutions can be endless. If you don’t know which direction to go, having too many options can prove to be a headache. To help you get started, I’ve compiled the skeleton of ideal deployments based on industry aimed at helping you customize your own IP voice solutions.

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Topics: Product Integration, Grandstream Solution

Risk Management: Video Surveillance

We’ve already started the conversation about security— now, let’s focus on loss prevention for businesses. Part of a good risk management strategy is to reduce threats from both outside and inside the organization. This is where video surveillance comes in.

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Topics: Security, IP Surveillance

Making your Call Center More Efficient

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

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Topics: Grandstream Solution, IP Voice, Best Practices

Benefits of Offering Free WiFi in Businesses

We already know that WiFi is almost everywhere we go— but, should it be implemented at your business as well? There are many benefits of offering complementary WiFi to your consumers. And while it may seem like the investment is one-sided, businesses end up profiting thanks to the addition of free WiFi on premises. If you are unsure how providing WiFi can significantly improve your business, this list of benefits can provide some answers. 

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Topics: WiFi, Best Practices

Exploring VPN

You might have seen the term VPN thrown around lately. A quick Internet search explains that VPN is a Virtual Private Network that allows the exchange of encrypted data through a VPN server. A pretty cool concept considering the browsing security issues that have been flooding our media. All this talk about data consumer protection laws, the aftermath of whistleblowers and the overall security concern in our online culture has sparked discussions about VPN.

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Topics: Security, VPN

The unusual, but growing reasons to use Video Conferencing

While researching video conferencing, I discovered that this market is growing by exponential numbers, but what’s more fascinating, is that more and more people are using video conferencing in unconventional ways.

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Topics: Video Conferencing, Cloud Services

The Evolution of WiFi

Can you imagine life without WiFi? What started from a simple 802.11 standard has now turned into the biggest phenomenon of the 21st century. Since its birth in 1985, the WiFi industry has grown as quick as lightning. From simple speeds that could barely handle email exchange to live-streaming on a mobile device while commuting on a train. We watched WiFi grow, thrive, and now dominate our everyday communications. It’s certainly hard to imagine life without it.

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Topics: WiFi