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UCM RemoteConnect Overview

UCM RemoteConnect, a part of the UCM6300 Ecosystem, is a companion cloud service to the UCM6300 series IP PBXs. UCM RemoteConnect allows organizations to build a secure, easy-to-manage communications and collaboration solution for remote workers and devices. Network administrators can configure, edit, and manage every aspect of their UCM6300 device from the cloud through UCM RemoteConnect. The service provides automatic NAT firewall traversal that securely connects remote users to the IP PBX. The cloud service provides reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management. As it is integrated with the Grandstream Device Management System, every business can control and customize their network in one central location. UCM RemoteConnect allows for users to just connect their devices to the internet to be linked with their organization, providing a hassle-free experience.

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As organizations around the world adjust to increased remote operations, the need for tools to enhance remote communication has never been greater. Grandstream’s latest addition to the product line, the GUV Series of Personal Collaboration Devices, has been pivotal to providing our customers with high-quality voice and video tools specifically designed for the remote worker. The GUV Series is comprised of two USB headset models in addition to an HD USB
webcam. In this blog, we will highlight some important yet overlooked key features and offered by the GUV Series. 

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As we enter the era of remote interaction, many organizations are adapting and adjusting to a new way of life. Many companies have moved to a remote work structure, education has shifted to virtual classrooms, and healthcare workers have turned to technology to provide telehealth appointments. With a focus on health and safety for all, our means of communication have shifted nearly exclusively to web-based solutions to enable remote collaboration. This creates a demand for products that pair with these solutions to help remote professionals, students, and teachers stay productive while remote.

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The healthcare industry is evolving rapidly due to the COVID-19 global outbreak. The technology used to communicate between doctors and patients ranges from simple telephone calls in place of visits to face-to-face video calls and even robot doctors. There has been a sudden boom in telehealth visits and enhancements in technology within the industry. Video chatting has been one of the safest means of communication between physicians, nurses, and patients in COVID-19 testing facilities and other urgent care centers on the frontlines. It allows healthcare workers to protect themselves from potentially contagious patients during this global pandemic, ultimately slowing the spread of the virus. Remote appointments are also being held for non-urgent visits, by both video calls and regular telephone calls. 

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The remote workforce is in full swing globally and staying connected is key to a productive organization, big or small. Online meetings are a great way to feel connected with your co-workers and teammates. Meeting with everyone virtually is an efficient way to maintain normalcy outside of the office. In this blog, we’re breaking down the keys to leading a successful online meeting.

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Video conferencing has become a staple for collaboration in the modern workplace, allowing for versatility in the way we work together. With a greater emphasis on team collaboration, more and more companies are adopting a variety of applications and solutions to achieve a seamless communication and collaboration solution. Users can collaborate from anywhere in the world easily and efficiently, all through a comprehensive video conferencing solution. In this blog post, we’ll cover several examples of how businesses around the world are adopting these video conferencing solutions.

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Face-to-face interaction is the key in everyday life, so why miss out on the valuable connections you can make with in-person conversation? In the workplace, productivity is key and more of our daily activities can be completed at the desktop than ever before. It’s increasingly more common to email or instant message someone to get in touch with them in place of walking down the hall to chat in person. While these methods may be more convenient, about twenty-six percent of employers consider email to be a major productivity killer. Face-to-face interaction, especially in the business world, is what helps people be productive, cooperate, and stay connected. This type of interaction is an important tool that establishes trust, rapport, and helps to build a stronger and more meaningful relationship.

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In healthcare, technology is evolving. Telehealth is becoming increasingly evident across the healthcare space, allowing for connectivity at any time from anywhere between care teams and their patients. Online portals, remote monitoring, and other health applications and devices are all aspects of telehealth that are making healthcare more accessible. In a hospital or small practice, reliable mobile communication between departments, care teams, and patients is crucial for a functional organization. With Grandstream’s wide range of solutions, any healthcare practice or facility can communicate between departments with ease.

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Mobility in the modern workplace is becoming increasingly common and is a standard for office productivity. Flexible office spaces are becoming a trend in many industries, encouraging collaboration and the flow of ideas. When employees are given the freedom to move away from their desks for a change of scenery, both morale and productivity can increase dramatically. The way we use technology on an everyday basis has evolved to improve our collaboration with others both face-to-face and over communication endpoints. Mobile work spaces cut costs, increase collaboration, and improve communication throughout an organization. Even a communal work area of a few couches and a coffee table will allow for encounters outside of the generic cube setting that could end up generating the next big innovation.