Johanna Brito, Marketing Communications Manager

Loves the outdoors, anything rose gold and cheesy inspirational quotes. Likes to pass the time by reading about IoT and watching reality TV (often at the same time).
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Recent Posts

5 IP Communications Myths Busted

en español

I want to help simplify VoIP. Especially for those of you thinking about implementing VoIP or even those who are simply curious about IP communications. Switching an entire communication hub from analog to IP can seem scary. You might think that upgrading to a new technology that includes all your communication devices can be complicated, time-consuming and even too expensive. These, among many other myths about VoIP couldn’t be further from the truth. To help paint a more accurate picture of the advantages of VoIP, I’m going to debunk the 5 most common IP communication myths.

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Topics: Unified Communications, IP communications, advantages of VoIP, myths about VoIP, IP communication myths busted, upgrading to VoIP

Big Data and Why it Matters

En español

What’s the big deal with “big data”? The way businesses manage data is progressing and becoming an essential vessel in their business model. The combination of analytics and data can help businesses not only make better decisions but discover patterns and trends that make them more efficient and profitable. That, plus the ability to discover consumer behaviors based on data is what makes this trend such a big deal.

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Topics: Unified Communications, call center, telecommunications, e-commerce, big data, analytics, CRM, travel industry, healthcare industry, analyzing data

Growing Trends of Video Conferencing

en español

Raise your hand if you’ve recently attended a webinar or online meeting. Just last week I attended 3 online meetings and 1 webinar. Chances are, you’ve probably been to a few yourself. That got me thinking: video conferencing is not just a commodity anymore, but rather a standard medium of business communications. For that reason, I gathered a list of growing trends that prove VC is disrupting the industry and why this medium is becoming a standard in the way we communicate.

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Topics: Video Conferencing, Cloud Services, BYOD, Huddle Rooms, Platform Consolidation, webinars, growing trends, VC, online meetings

Staying Ahead of System Failures

 

 

You’re working on a report, suddenly half way through your data input, the screen freezes and with it the ability to save or retrieve your work. You sit there, frantically watching your unsaved work disappear, and just like that, Microsoft sends off an error message that your “program ended unexpectedly”. You can say that again. Too often we’ve all experienced this. Fortunately, companies like Microsoft have developed a series of recovery options that help ease program interruptions and the loss of unsaved data. Just like this scenario, system failures anywhere are inevitable and that’s why developing a backup and failover solution is critical to any business.

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Topics: Unified Communications, failover solution, backup solution, HA100, UCM6510

Building UC Solutions: Case Study Edition

Over the last few years, we’ve compiled a variety of case studies examining successful deployments from around the world. These case studies feature diverse verticals that use Grandstream products to build powerful UC solutions. Let’s consider the different ways Grandstream products were deployed and how they customized our solutions to fit their business size and needs.

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Topics: Grandstream Solution, Unified Communications, Case Studies

How to Give your Social Media Strategy a Boost


What’s a “Like” got to do with it? Everything! At least when it comes to social media. If you are wondering how to drive engagement and follower increase, wonder no more. I sat down with our social media guru here at Grandstream and compiled a list of useful tips to boost your social media strategy through relevant content.

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Topics: Marketing, Social media

Customizing IP Voice Solutions Based on Industry


Not all industries are equal, that’s why knowing how to customize the right IP voice solution is essential. With all the features that come in unified communications, options for solutions can be endless. If you don’t know which direction to go, having too many options can prove to be a headache. To help you get started, I’ve compiled the skeleton of ideal deployments based on industry aimed at helping you customize your own IP voice solutions.

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Topics: Product Integration, Grandstream Solution

Risk Management: Video Surveillance

We’ve already started the conversation about security— now, let’s focus on loss prevention for businesses. Part of a good risk management strategy is to reduce threats from both outside and inside the organization. This is where video surveillance comes in.

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Topics: Security, IP Surveillance

Making your Call Center More Efficient

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

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Topics: Grandstream Solution, IP Voice, Best Practices

Benefits of Offering Free WiFi in Businesses

We already know that WiFi is almost everywhere we go— but, should it be implemented at your business as well? There are many benefits of offering complementary WiFi to your consumers. And while it may seem like the investment is one-sided, businesses end up profiting thanks to the addition of free WiFi on premises. If you are unsure how providing WiFi can significantly improve your business, this list of benefits can provide some answers. 

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Topics: WiFi, Best Practices

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