StrataNet is a communications service provider providing internet, VoIP, and video services to businesses and consumers throughout New Zealand. The company’s customers are mostly based in rural areas where copper lines are poor quality yet very expensive. SrataNet was using Cisco/Linksys ATAs to offer VoIP services to these rural customers, however, they reported nothing but reliability problems with these devices and noted that around 50% of customers experienced problems with them. The price of these devices continually increased from year-to-year and they required Cisco Call Manager software, which is expensive and difficult to maintain. StrataNet needed to find ATAs that would allow them to deliver reliable voice services that are easily accessible at a reasonable cost.
