Formula 1 Technologies is a communications service provider, installer, and support center for business customers throughout South Africa. They provide end-to-end voice, video, and data solutions to the enterprise market and offer everything from networking solutions to a turnkey voice solution, along with the hardware required. Formula 1 had been using Samsung PBXs and in recent years Samsung decided to exit the UC market. Although they do offer a hosted service, the majority of Formula 1’s customers still opt for an on-premise IP PBX, which is maintained through a service level agreement. Formula 1 used this opportunity to analyze the market and look for new industry partners that could help them offer better services to their customers at a lower price.

Quest properties aspire to deliver the highest level of customer service where guests can enjoy and experience their accommodations at ease. In order for their hotels to operate at maximum efficiency, Quest began to look for a powerful communication solution that is both simple to use and reliable. Quest for its Quest on Manchester property wanted delivery of the latest technology and emphasized a solution that would make it easy for their staff members and guests to communicate with HD voice and video delivered on robust endpoints. Their goal was to implement a completely digital, open-source SIP unified communication solution that gave them access to thousands of customizable voice, video, data, and mobility features that would improve operations and customer service. Quest has multiple locations across Australasia, so the ability to communicate with each other was also critical.

StrataNet is a communications service provider providing internet, VoIP, and video services to businesses and consumers throughout New Zealand. The company’s customers are mostly based in rural areas where copper lines are poor quality yet very expensive. SrataNet was using Cisco/Linksys ATAs to offer VoIP services to these rural customers, however, they reported nothing but reliability problems with these devices and noted that around 50% of customers experienced problems with them. The price of these devices continually increased from year-to-year and they required Cisco Call Manager software, which is expensive and difficult to maintain. StrataNet needed to find ATAs that would allow them to deliver reliable voice services that are easily accessible at a reasonable cost.

DFT Communications is a communication services provider based in Fredonia, New York that provides phone, internet, and security service to customers throughout the state. The company offers a wide range of services using state-of-the-art technology, unparalleled system reliability, and the highest level of customer service. DFT is a one-stop shop for all communication needs as they offer both services and the hardware to take advantage of it.