BNS Video Phones Case Study

Posted by Grandstream Networks Case Studies on Dec 15, 2021 12:25:17 PM

Assisted living facilities and nursing homes all across the United Kingdom were in search of technology solutions that would allow them to provide residents with better healthcare options as well as social inclusion. Tele-healthcare is ideally suited for assisted living facilities where it is often challenging for residents to travel to doctors’ offices. The challenge for these facilities was identifying the ideal technology to deliver telehealthcare solutions. Also, as we rely more and more on the web, apps, and social media to keep in touch, senior care facilities wanted to offer access to such tools to allow residents to stay up-to-date and keep in touch with friends and family.


The solution

BNS Distribution, one of the leading communications distributors in the UK, sought to create a solution for assisted living centers that would provide telehealth and social inclusion options. They decided on Grandstream’s GXV series of Android IP Video Phones, which quickly gained traction with senior living facilities throughout the UK. These one-of-a-kind devices deliver the full functionality of an Android tablet with access to the entire ecosystem of Android apps, a web browser to allow residents to easily surf the web, and a built-in camera to support Android and SIP video calls with friends and family. This also allowed residents to access a wide range of telehealth options through apps and video calls. Lastly, all GXV series models include built-in Wi-Fi to streamline network access.

To make the solution even better, the GXV series was integrated with door entry systems through these facilities, which allowed visitors to make video calls to the residents they are visiting, and to allow residents to let guests in from their room phones. For staff, the GXV series also allows them to view live feeds from any video security camera at any time – while also allowing the cameras to send real-time video alerts and notifications to video phones throughout any facility.

As a result, residents have better healthcare options with access to telehealth providers and can easily keep in touch with friends and family through a variety of apps and video calls. Also, assisted living facilities are now operating more efficiently and securely than ever before thanks to an expanded facility access solution and proactive video security notifications.

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Topics: Unified Communications, Video Conferencing