Does GCC601x support multiple account management?

Email notifications for GCC601x can be turned on or turned off under GCC601x webUI->Homepage->Message Center->Message Settings.

How can I reset the administrator password if I forgot it?

GCC601x supports password retrieval via email and mobile number. To reset administrator password:

First, you need to log in and navigate to GCC601x webUI->Home->System Settings, go to [Email Settings] or [SMS Settings] to configure SMTP and SMS servers.

Then, you can set your "Email" or "Mobile Number" information under [Setup Wizard] or from Home->System Settings->Security Settings->[Account Settings], which is used to retrieve the password.

If none of them are set, you can restore the device to factory settings and find the initial password on the sticker located on the bottom or back of the device to log in. The initial username is admin. 

What is GCC6010W's default SSID and password?

Once the GCC6010W is connected to a network, it will broadcast a default SSID based on its MAC address and a random password. The SSID consists of the last 6 digits of the MAC address, which you can find on the product box, or the sticker on the bottom of the device. The default password is the same as default Web UI login password.

How can I upgrade firmware for GCC601x?

Users can log in to GCC601x Web UI->Home->Maintenance->Upgrade page to perform the upgrade. The following lists various methods for upgrading the firmware.

• Official online upgrade: This method allows upgrading directly from the Grandstream firmware server. The administrator can click “Detect New Version”to check for any new firmware releases. When a new firmware version is available, the administrator can proceed with upgrading the device.
• Network upgrade: Typically used for batch upgrading. Users can configure the server address that hosts the firmware file and upgrade devices in batch.
• Allow DHCP options 43 and 66 to set the server: Typically used for batch upgrading. When enabled, use the server path sent by the DHCP option to request firmware information; when disabled, use the configured server path to request firmware information by default. This configuration does not take effect in the official online upgrade mode.
• Schedule Upgrade: Assign a specific time schedule for devices to check for and install new firmware.
• Manual firmware upgrade: Users can directly upload firmware files on the device's Web UI.

How can I restore GCC601x to factory settings?

Users can reset the device to factory default settings from the web interface or by simply pressing the reset button on the device. 

Method 2: Hard Reset.
- When GCC601x is powered on, insert a pin into the reset hole on the back of the device, hold it for 10 seconds, and then release it.
- When GCC6010W is powered on, press and hold the reset button on the bottom of the device for 10 seconds and then release it.

For both methods, the device LED will flash red and then reboot automatically. The factory settings will take effect after device boots up.

- Networking Module Related FAQ:

Noted:

GWN series FAQs can be helpful for reference when using GCC601x network module. Users can find GWN series related FAQs here: https://blog.grandstream.com/faq/gwn_series

How many VLANs does GCC601x support?

Up to 32 VLANs can be supported.

What types of VPNs are supported on GCC601x?

The supported VPN types and specifications are as follows.

- Firewall Module Related FAQ:

What is the purchase option for GCC601x firewall license?

- Hardware Related FAQ:

Which model supports M.2 SSD?

GCC6011.