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Networking
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New Product: GWN7062E and GWN7062ETLearn MoreWi-Fi 6 Routers powered by a 1.3GHz dual-core processor, with 2 FXS ports on the GWN7062ET.
New Product: GWN7670WM In-Wall Wi-Fi 7 Access PointLearn MoreThe GWN7670WM provides next-generation Wi-Fi 7 connectivity and is designed to be mounted in-wall.AggregationLayer 3Layer 2+Layer 2 LiteSwitch Search Tool
Indoor Wi-Fi Access PointsLearn MoreGrandstream's indoor Wi-Fi access points provide a wide range of solutions for customized wireless deployments.
Wi-Fi AP Search ToolLearn MoreSearch through our Wi-Fi access points, filter them by features, and compare devices all from one tool.
Outdoor Wi-Fi Access PointsLearn MoreGrandstream's outdoor Wi-Fi Access Points offer weatherproof certified casing and extended range.
Wi-Fi AP Search ToolLearn MoreSearch through our Wi-Fi access points, filter them by features, and compare devices all from one tool.
Grandstream Device Management SystemLearn MoreDeploy and manage full GWN solutions entirely from the cloud.
GDMS Cloud ManagementLearn MoreGDMS Networking is a free enterprise-grade, management platform for Grandstream GWN series devices.
GWN Software ManagerLearn MoreGWN Manager is a free on-premise enterprise-grade management platform for Grandstream GWN series devices.
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Unified Communications
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New Product: SoftwareUCMLearn MoreA software-based PBX solution that provides a scalable collaboration platform.On-Premise IP PBXsCloud PBXSoftware PBXHybrid IP PBX SolutionsCollaboration AppDesktop IP PhonesHotel IP PhonesCordless IP PhonesVideo IP PhonesAccessoriesFacility Management
ATAsLearn MoreOur ATAs are trusted and deployed by some of the largest service providers in the world.
GatewaysLearn MoreIntegrate traditional phone systems into a VoIP network and efficiently manage communication costs.
Video ConferencingLearn MoreGrandstream has everything to create a powerful and affordable video conferencing solution.
Audio ConferencingLearn MoreGrandstream's audio conferencing devices provide high-quality voice communication.
WebcamsLearn MoreWebcams in the GUV series include a Full HD USB camera that enables high-quality audio and video collaboration.
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Convergence
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GCC Convergence SolutionsLearn MoreAn extraordinary all-in-one solution that merges unified communications & networking into one platform.
Get to Know the GCC SeriesLearn MoreIn this blog post, we cover the core capabilities and use-case scenarios of the GCC Series.
GCC Convergence SolutionsLearn MoreAn extraordinary all-in-one solution that merges unified communications & networking into one platform.
Get to Know the GCC SeriesLearn MoreIn this blog post, we cover the core capabilities and use-case scenarios of the GCC Series.
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Cloud
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Grandstream Device Management SystemLearn MoreUse GDMS to provision, manage, monitor, and troubleshoot Grandstream products
CloudUCMLearn MoreCloudUCM is a cloud PBX that provides a scalable business communication and collaboration platform.
UCM RemoteConnectLearn MoreUCM RemoteConnect allows organizations to build a secure, easy-to-manage communications solution for remote workers and devices..webp?width=250&height=131&name=how-to-use-gdms-q1-2024%20(1).webp)
GDMS Cloud ManagementLearn MoreGDMS Networking is a free enterprise-grade, management platform for Grandstream GWN series devices.
GCC Series PBX UpgradeLearn MoreLearn about the GCC’s PBX solution and the upgrades available to expand its capacity.
GCC Series Firewall ServiceLearn MoreGrandstream’s Firewall Service provides regular updates and upgrades to ensure that your firewall is always utilizing the most current security protocols.
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Support
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Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
Documentation CenterLearn MoreAccess helpful technical documentation and how-to guides about our products.
ToolsLearn MoreAccess helpful tools such as device discovery software, ringtone generators, demo GUIs, and more.
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Learn
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Grandstream Releases a Software PBX SolutionLearn MoreA software-based PBX solution that provides a scalable collaboration platform.
Grandstream Releases Two New Wi-Fi 6 RoutersLearn MoreIdeal for small businesses and home networks, the GWN7062E and GWN7062ET provide Wi-Fi 6 connectivity to up to 128 simultaneous clients.
Grandstream Releases In-Wall Wi-Fi 7 Access PointLearn MoreThe GWN7670WM provides next-generation Wi-Fi 7 connectivity and is designed to be mounted in-wall.
Grandstream AcademyLearn MoreCurrent training classes from Grandstream Networks and our partners around the world.
Grandstream Learning CenterLearn MoreView our latest technical videos, download helpful guides, and more.
About GrandstreamPartners
Contact UsLearn MoreAre you interested in purchasing our products or becoming a Grandstream partner? Use our Contact Us form, and we will get in touch.
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- Home
- Support
- Common Questions
- FAQ
- Firmware
How do I point my device to a HTTP/TFTP Server?
There are 2 ways to set up your HTTP/TFTP server. Use the device web configuration page. Login to the web configuration pages of your unit. Under Advanced Settings page you will find Firmware Server Path field. Enter the IP Address or server path here. Use the phone keypad.
Can you explain a simple way to update firmware in a local environment?
- Download the latest firmware from website at Firmware Download.
- Unzip the firmware file and put all of them under the root directory of tftp server. If you don't have one, you can download the free windows version TFTP server at http://www.solarwinds.com/downloads/
- Change the tftp server's default setting from "Receive Only" to "Transmit Only".
- Put the computer and grandstream products in the same LAN segment to do upgrading. For example: under the same home router. On configuration page of grandstream device, change tftp server 's IP address to be the IP of the computer it is running on, click "update" to save the change.
- Turn on the TFTP server, and power cycle the unit.
- Make sure the TFTP server is on the WAN side of the box (if you have a WAN interface like ATA486/496) and ignore the two cfg.txt configuration files reported missing.
If you don't have a DHCP server/router in your LAN and you are using static IP, you need to set up the gateway to be the broadcasting address of the LAN segment where you connect your devices to (for example, standalone hub or switch).
What precautions must I take before performing an upgrade?
Firmware upgrade is a simple yet crucial procedure. If done incorrectly, it could damage the unit. On our website we have list of instructions and warnings that should be read carefully before attempting an upgrade. You can find this information here (enter your product reference to get all necessary documents).
Where can I find the Firmware Version of my Grandstream device?
There are two ways that you can see your unit's firmware version depending on the product:
For ALL Grandstream devices:
The software version is displayed on top of the Status web configuration page in a format similar to the following:
Software Version: Program--1.0.X.X Bootloader--1.0.X.X HTML--1.0.X.X The number series next to Program indicates the firmware version of the unit.
For Devices with LCD display:
- Press MENU button
- Scroll down to Status option and select it by pressing the MENU button again
- Scroll down to Boot and Prog. Prog is the firmware version on the device.