In the medical industry, a delay of just a few seconds can make a life or death difference. Hospitals and emergency response teams throughout the world require quick and efficient communication with callers, patients, doctors, nurses, ambulances, police, and all other ends of the emergency response channel. They require flexibility and speed in call routing, tools to manage and record calls, and the ability to handle hundreds of calls. It is critical that a hospital’s communication platform is easy-to-use, fast, and fail-proof. The network has to operate at the highest–level possible all the time. Notre Dame University Hospital in Lebanon needed to deploy a new, modern communication solution to improve communication throughout the hospital and the performance of their emergency response team.