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    Grandstream and QueueMetrics Announce Integration of SoftwareUCM, Enabling Full-Featured Call Center Solutions

    Posted by Phil Bowers, Director of Marketing on Jul 26, 2026, 1:13:43 PM
    Grandstream and QueueMetrics Announce Integration of SoftwareUCM, Enabling Full-Featured Call Center Solutions

    SoftwareUCM Version 1.0.1.4 Brings Native Support for QueueMetrics, Combining Enterprise-Grade IP PBX Capabilities with Advanced Call Center Analytics and Agent Management

    Boston, MA, USA and Stabio, Switzerland — July 27, 2026 — Grandstream Networks, connecting the world since 2002 with award-winning unified communications and networking solutions, today announced an integration between its SoftwareUCM IP PBX platform and QueueMetrics, the call center monitoring and reporting platform developed by Loway. The integration, supported starting with SoftwareUCM version 1.0.1.4, allows organizations to combine the flexibility and affordability of SoftwareUCM with the advanced queue management, real-time monitoring, and historical reporting capabilities of QueueMetrics — delivering a complete, enterprise-ready call center solution.

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    Grandstream Announces New Tri-Band Wi-Fi 7 Access Point

    Posted by Phil Bowers, Director of Marketing on Jul 13, 2026, 6:15:00 AM
    Grandstream Announces New Tri-Band Wi-Fi 7 Access Point

    The new GWN7672L delivers tri-band BE11000 Wi-Fi 7 connectivity with 11Gbps aggregate wireless throughput and up to 175 meters of coverage, ideal for medium-to-high density deployments

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