GCC601x | Grandstream Networks

Written by Admin | Apr 2, 2024 9:17:17 PM

 

This page lists GCC601x FAQs for different modules:

Home Module Related FAQ

Networking Module Related FAQ

Firewall Module Related FAQ

Network Nodes Module Related FAQ

PBX Module Related FAQ

UC Endpoints Related FAQ

Cloud Management Related FAQ

Hardware Related FAQ

 

- Home Module Related FAQ:

What USB/micro SD storage formats does the system support?

GCC601x supports exFAT, ext4, FAT32, F2FS and NTFS for the external storage format. It's recommended to use ext4 format.

Does GCC601x support multiple account management?

PBX and UC Endpoints module for GCC601x support multiple accounts. It can be configured under GCC601x webUI->Home Page-> System Settings->User Management Module.

How can I turn on or turn off email notifications?

Email notifications for GCC601x can be turned on or turned off under GCC601x webUI->Homepage->Message Center->Message Settings.

How can I reset the administrator password if I forgot it?

GCC601x supports password retrieval via email and mobile number. To reset administrator password:

First, you need to log in and navigate to GCC601x webUI->Home->System Settings, go to [Email Settings] or [SMS Settings] to configure SMTP and SMS servers.

Then, you can set your "Email" or "Mobile Number" information under [Setup Wizard] or from Home->System Settings->Security Settings->[Account Settings], which is used to retrieve the password.

If none of them are set, you can restore the device to factory settings and find the initial password on the sticker located on the bottom or back of the device to log in. The initial username is admin. 

What is GCC6010W's default SSID and password?

Once the GCC6010W is connected to a network, it will broadcast a default SSID based on its MAC address and a random password. The SSID consists of the last 6 digits of the MAC address, which you can find on the product box, or the sticker on the bottom of the device. The default password is the same as default Web UI login password.

How can I upgrade firmware for GCC601x?

Users can log in to GCC601x Web UI->Home->Maintenance->Upgrade page to perform the upgrade. The following lists various methods for upgrading the firmware.

  • Official online upgrade: This method allows upgrading directly from the Grandstream firmware server. The administrator can click “Detect New Version”to check for any new firmware releases. When a new firmware version is available, the administrator can proceed with upgrading the device.
  • Network upgrade: Typically used for batch upgrading. Users can configure the server address that hosts the firmware file and upgrade devices in batch.
  • Allow DHCP options 43 and 66 to set the server: Typically used for batch upgrading. When enabled, use the server path sent by the DHCP option to request firmware information; when disabled, use the configured server path to request firmware information by default. This configuration does not take effect in the official online upgrade mode.
  • Schedule Upgrade: Assign a specific time schedule for devices to check for and install new firmware.
  • Manual firmware upgrade: Users can directly upload firmware files on the device's Web UI.

How can I restore GCC601x to factory settings?

Users can reset the device to factory default settings from the web interface or by simply pressing the reset button on the device. 

Method 1: Factory reset the device from the web interface.
- Log in to GCC601x Web UI->Home->Maintenance->Factory Reset page, click the "Factory Reset" button. The reset will be executed after confirmation.
 

Method 2: Hard Reset.
- When GCC601x is powered on, insert a pin into the reset hole on the back of the device, hold it for 10 seconds, and then release it.
- When GCC6010W is powered on, press and hold the reset button on the bottom of the device for 10 seconds and then release it.


For both methods, the device LED will flash red and then reboot automatically. The factory settings will take effect after device boots up.

 

- Networking Module Related FAQ:

Noted:

GWN series FAQs can be helpful for reference when using GCC601x network module. Users can find GWN series related FAQs here: https://blog.grandstream.com/faq/gwn_series

How many VLANs does GCC601x support?

Up to 32 VLANs can be supported.

What types of VPNs are supported on GCC601x?

The supported VPN types and specifications are as follows.

Model

GCC6010

GCC6011

GCC6010W

VPN Total Tunnels

100

100

100

PPTP Tunnels

Client

100

100

100

Server

3

3

3

IPSec Tunnels

Site-to-Site

16

16

16

Client-to-Site

3

3

3

OpenVPN® Tunnels

Client

8

8

8

Server

8

8

8

L2TP Tunnels

Client

100

100

100

Server

3

3

3

WireGuard® Tunnels

WireGuard®

3

3

3

Peer

256

256

256

User Management

Total

256

256

256

PPTP

64

64

64

L2TP

64

64

64

OpenVPN®

256

256

256

IPSec

256

256

256

 

 

- Firewall Module Related FAQ:

What is the purchase option for GCC601x firewall license?

All GCC601x series come with a one-year free trial of firewall license. One-year free trial period starts from the activation date. Please stay tuned for the paid subscription plan.

 

How can I update the signature library?

After logging in to GCC601x Web UI->Firewall->Overview->Package Information page and "activating" the firewall security protection function, all functions have a one-year free automatic signature library update service. The update interval can be manually set on the [Virus Signature Library], [Intrusion Prevention Signature Library], [URL Signature Library], and [Application Filtering Signature Library] pages.

 

- Network Nodes Module Related FAQ:

Which APs and switches can be managed by GCC601x?

The following AP/switch models and firmware version can be managed by GCC601x:

- GWN7600/7610/7660/7661/7662/7664/7630/7602/7605/7615/7624/7625/7665/7603/7660E/7660ELR/7664E/7664ELR/7661E/
  7604/7670/7672/7674 APs firmware version: 1.0.25.30+

- GWN7801(P)/7802(P)/7803(P) switch firmware version: 1.0.5.34+

- GWN7811(P)/7812(P)/7813(P)/7830/7831 switch firmware version: 1.0.7.50+

- GWN7806(P)/GWN7816(P)/GWN7832 switch firmware version: 1.0.9.15+

 

How many APs and switches can GCC601x manage?

It supports the management of up to 150 GWN APs, 50 GWN Switches and 500 client devices.

 

 

- PBX Module Related FAQ:

Noted:

UCM63xx FAQs can be helpful for reference when using GCC601x PBX module. Users can find UCM63xx related FAQs here: https://blog.grandstream.com/faq/product-related-questions/ucm63xx

 

How many extensions and concurrent calls does GCC601x support?

The GCC601x series supports 12 extensions and 4 concurrent calls by default. You can purchase a license to expand the maximum specifications as follows:

Number of Users/Extensions

Maximum Number of Concurrent Calls

50

24

100

24

150

20

200

12

 

What PBX Upgrades License options are available?

The GCC601x series allows the purchase of PBX Upgrades License packages with the following specifications:

Add-on Options

Standard Package (Free)

UC-50 SMB Upgrade Package

Users/Extensions

Concurrent Calls

Users/Extensions

Concurrent Calls

12

4

50

12

1 × Extra 50 Users/Extensions

62

4

100

12

2 × Extra 50 Users/Extensions

112

4

150

12

3 × Extra 50 Users/Extensions

162

4

200

12

1 × Extra 4 Concurrent Calls

12

8

50

16

2 × Extra 4 Concurrent Calls

12

12

50

20

3 × Extra 4 Concurrent Calls

/

/

50

24

1 × Extra 50 User/Extensions,
1 × Extra 4 Concurrent Calls

62

8

100

16

1 × Extra 50 Users/Extensions,
2 × Extra 4 Concurrent Calls

62

12

100

20

1 × Extra 50 Users/Extensions,
3 × Extra 4 Concurrent Calls

62

16

100

24

1 × Extra 50 Users/Extensions,
4 × Extra 4 Concurrent Calls

62

20

/

/

1 × Extra 50 Users/Extensions,
5 × Extra 4 Concurrent Calls

62

24

/

/

2 × Extra 50 Users/Extensions,
1 × Extra 4 Concurrent Calls

112

8

150

16

2 × Extra 50 Users/Extensions,
2 × Extra 4 Concurrent Calls

112

12

150

20

2 × Extra 50 Users/Extensions,
3 × Extra 4 Concurrent Calls

112

16

/

/

2 × Extra 50 Users/Extensions,
4 × Extra 4 Concurrent Calls

112

20

/

/

3 × Extra 50 Users/Extensions,
1 × Extra 4 Concurrent Calls

162

8

/

/

3 × Extra 50 Users/Extensions,
2 × Extra 4 Concurrent Calls

162

12

/

/

3 × Extra 50 Users/Extensions,
3 × Extra 4 Concurrent Calls

162

16

/

/

Click here to view more information about purchasing PBX Upgrades License.

How can I purchase a PBX Upgrades License?

Please refer to the following diagram.

 

 

- UC Endpoints Related FAQ:

What VoIP devices can GCC601x manage?

The following Grandstream VoIP devices can be managed by GCC601x:

  • IP Voice Telephones
    • GXP21xx series
    • DP75x series
    • GRP series
    • WP series
    • GHP series
  • IP Video Telephones
    • GXV33xx/34xx series
  • Conference Devices
    • GVC32xx series
    • GSC35xx series
    • GAC25xx series
  • Facility Access Device
    • GDS37xx series
  • IP Cameras
    • GSC36xx series
  • ATA Device (Analog Telephone Adapter)
    • HT8xx series
  • Gateway
    • GXW4xxx series

Which VoIP devices can be supported by GCC601x Fast Provision?

This feature is available on most Grandstream IP Phones (with supported firmware).

  • WP816/826 1.0.1.9+
  • GXV3450/70/80 1.0.3.11+
  • GXV33xx series
  • GRP260x series
  • GRP261x/262x/263x/26x0 series
  • GXP21xx series
  • WP820
  • GXV32xx series

 

 

- Cloud Management Related FAQ:

Does GCC601x support Grandstream Cloud Management?

Yes, the GCC Router and PBX modules are supported now. The Firewall module cloud management is expected to be supported after 2025 February.

 

 

- Hardware Related FAQ:

Which model supports M.2 SSD?

GCC6011.

 

 

Does GCC601x support custom LED light colors?

No. GCC601x series does not support custom LED light colors.

Does GCC601x support wall or rack mounting?

- GCC6011 supports wall-mounting and rack-mounting.

- GCC6010 supports wall-mounting but not rack-mounting.

- GCC6010W is a desktop model. It does not support wall-mounting or rack-mounting.


What SFP modules are supported by GCC601x SFP port?

The following SFP optical modules are tested with GCC6010/GCC6011.

Optical module brand   Optical module specifications Optical module model
Grandstream   1G, multi-mode dual-fiber F-MM850-550M-1.25G
Grandstream   1G, single-mode dual-fiber F-SM1310-20KM-1.25G
Grandstream   10G, multi-mode dual-fiber F-MM850-300M-10G
Grandstream   10G, single-mode dual-fiber F-MM1310-10KM-10G
TP-Link   1G, single-mode dual-fiber TL-SM312LS-20KM
TP-Link   2.5G, single-mode single-fiber SC TL-SM411SSA-500m
TP-Link   2.5G, single mode single fiber LC TL-SM411LSA-5KM
Yamazawa   1G, single-mode dual-fiber XSZ-MMQS
Yamazawa   10G, multi-mode dual-fiber SPF+ 850nm 300M LC DDM
Yamazawa   10G, single-mode dual-fiber SPF+ 1310nm 20KM LC DDM
LiZi Optoelectronics   1G, multi-mode dual-fiber 850nm 550m LC
LiZi Optoelectronics   1G, single-mode dual-fiber 1310nm 20km LC SM
LiZi Optoelectronics   10G, single-mode dual-fiber F-MM1310-10KM-10G
H3C   10G, multi-mode dual-fiber 300m-850nm-MM-SFP+
EB-link   10G, multi-mode dual-fiber SFP+ 850nm 300M DDM
EB-link   10G, single-mode dual-fiber SFP+ 1310nm 10Km DDM
10GTek/ 10GbE   10G, multi-mode dual-fiber SFP+ 850nm 300m
10GTek/ 10GbE   10G, single-mode dual-fiber SFP+1310nm 10Km

 

The following SFP optical-to-electrical modules are tested with GCC6010/GCC6011:

Optical-to-electrical
module brand
  Optical-to-electrical
module specifications
Optical-to-electrical
module model
TP-Link   1G TL-SM310U
TP-Link   2.5G TL-SM410U
LiZi Optoelectronics   1G SFP191C-ELE0-Electrical Module-1G
Zhongke Optoelectronics   1G 1000Base-T/RJ45
Zhongke Optoelectronics   2.5G optical-to-electrical module ZK-SFP-2.5G-TX
Wisdom Valley   1G RJ45
Yamazawa   1G SZ-QGE
Cisco   1G SFBR-5766PZ-CS2
Shengwei   1G BGR0125G
Novocred   1G SFP-T
Zhongtian Hengke   1G SFP-GE-T
HISILICON   1G OM9150
Fenghuo Tiancheng   1G SFP-WDM-0203A
Potron   1G SFP191C-ERE0
10GTek/ 10GbE   1G ASF-GE-T1
EB-link   2.5G optical-to-electrical module EB-SFP-GE-T
EB-link   2.5G/1G/100M adaptive EB-SFP-2.5GT
Linked Fruit   2.5G optical-to-electrical module LG-2.5GE-SFP
HYMX   2.5G optical-to-electrical module SFP-2.5GT
1SFP.COM   2.5G optical-to-electrical module 2.5GTR-RM