Grandstream Helpdesk v2 is the new technical support platform for Grandstream integrators, ISPs, distributors and customers. It replaces the previous Helpdesk and lives at the same address: helpdesk.grandstream.com.
This update completely renews how you open, follow and resolve support cases, whether for unified communications projects with UCM and CloudUCM or for GWN networking, GSC/GDS surveillance and access control deployments.