3 Tactics for Perfect Communication

En español

It is surprising how impactful proper communication practices are, especially when having access to powerful communication tools. A rambling voicemail, incorrect or unneeded punctuation, cc’ing colleagues without explanation, and even an extra bolded word are a few examples of how poor communication tactics can breakdown productivity and collaboration. In the end this can lead to wasted time, drops in productivity, more avoidable mistakes and even loss in sales and profits. At Grandstream, we create the tools you need to excel at communication, but we also wanted to provide some tips to make sure you use these tools to their fullest potential.

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Topics: Unified Communications, Best Practices, Business Communication, Grandstream Solution, telecommunications

The Story of Grandstream

Posted by Phil Bowers, Senior Marketing Manager on Sep 12, 2017

 


This year Grandstream is celebrating our 15th anniversary. In 2002 our founders set out to build what ended up being some of the first SIP devices anywhere in the world. They were looking to take advantage of what was at the time a new technology fad known as “Voice over internet protocol.” In 2003, the first official Grandstream products hit the market: the BT100, a simple IP phone, and the HT286, a 1-line Analog Telephone Adapter.

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Topics: Unified Communications, VoIP, IP Voice, IP Video, IP Surveillance, Grandstream Solution, GWN, Facility Access

Building UC Solutions: Case Study Edition

Over the last few years, we’ve compiled a variety of case studies examining successful deployments from around the world. These case studies feature diverse verticals that use Grandstream products to build powerful UC solutions. Let’s consider the different ways Grandstream products were deployed and how they customized our solutions to fit their business size and needs.

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Topics: Grandstream Solution, Case Studies, Unified Communications

Customizing IP Voice Solutions Based on Industry


Not all industries are equal, that’s why knowing how to customize the right IP voice solution is essential. With all the features that come in unified communications, options for solutions can be endless. If you don’t know which direction to go, having too many options can prove to be a headache. To help you get started, I’ve compiled the skeleton of ideal deployments based on industry aimed at helping you customize your own IP voice solutions.

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Topics: Grandstream Solution, Product Integration

We Are Your One-Stop-Shop for All UC Integration Needs

Posted by Phil Bowers, Senior Marketing Manager on Aug 4, 2017

We have been talking about integration on our blog quite a bit recently. It has become one of the most popular buzzwords in communications as open-source technology continues its takeover of the industry. Integration is not just something that manufacturers should be talking about but something that end-users should pay close attention to when designing, deploying or expanding their solutions.

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Topics: Grandstream Solution, Unified Communications

TCP versus UDP for IP Phones: How do you choose?

The internet is like a very crowded Los Angeles highway, but instead of being full of cars, it’s full of information. Due to crowding, this information needs guidance to ensure that it gets where it’s going.  This is why transmission protocols exist to make sure the information gets transported as intended.

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Topics: VoIP, Grandstream Solution

Making your Call Center More Efficient

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

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Topics: Grandstream Solution, IP Voice, Best Practices

How is Automation impacting your role?

This is the year of automation. Whether you know the term or are new to it, automation is one of the top tech trends making a buzz in 2017.  As a marketer, this gets me excited. I’m talking about the technology that helps optimize, track and measure business strategies. Many people are sharing this idea and starting a bigger conversation about its impact in different business practices. 

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Topics: Best Practices, IP PBX, Grandstream Solution

Setting Up the Perfect IP Solution

I thought now would be a good time to talk about setting up the perfect IP solution using Grandstream products. This is a great time to upgrade your business communication hub as the new year is approaching and so are new business strategies! Start off 2017 with a powerful and productive IP network and give your communications a boost.

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Topics: Unified Communications, Grandstream Solution

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