TCP versus UDP for IP Phones: How do you choose?

The internet is like a very crowded Los Angeles highway, but instead of being full of cars, it’s full of information. Due to crowding, this information needs guidance to ensure that it gets where it’s going.  This is why transmission protocols exist to make sure the information gets transported as intended.

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Topics: VoIP, Grandstream Solution

How Secure are you with WebRTC?

Posted by Kate Clavet, Content Marketing Specialist on May 24, 2017

In my previous WebRTC post I provided an overview from a simplified, easy-to-understand perspective. But today, I thought it would be pertinent to discuss the hefty security features of WebRTC. It’s safe to say, that with data breaches, ransonware, and phishing schemes dominating the news security and protection is at front of mind. Being that WebRTC is an open-source API it’s important to highlight features that make it an attractive, but secure option.

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Topics: Security, Cloud Services

Making your Call Center More Efficient

In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these requests is imperative when seeking a more efficient call center.

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Topics: Grandstream Solution, IP Voice, Best Practices

Get more from the GDS3710 by integrating it with your Grandstream Solution

Posted by Phil Bowers, Senior Marketing Manager on May 9, 2017

Integration has become a popular buzzword within a lot of industries, especially technology. Webster’s dictionary defines the term “integrate” as “to combine one thing with another so that they become a whole,” but I think there is a better definition when it comes to technology. Integration is “to combine one thing with another so that they each become better.” The real benefit of technology integration is giving each piece the ability to do something it could not do before thanks to its ability to work with other products, services, apps, and more. Within the SIP and UC world, we are well-versed in integration. However, while we are often looking for ways to integrate our SIP communication products together, the market has overlooked the fact that SIP communication can be leveraged to offer powerful security and facility access tools. One simple product, a SIP Video Door Station like our GDS3710, allows you to easily accomplish this.

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Topics: Security, IP Surveillance, Facility Access

Benefits of Offering Free WiFi in Businesses

We already know that WiFi is almost everywhere we go— but, should it be implemented at your business as well? There are many benefits of offering complementary WiFi to your consumers. And while it may seem like the investment is one-sided, businesses end up profiting thanks to the addition of free WiFi on premises. If you are unsure how providing WiFi can significantly improve your business, this list of benefits can provide some answers. 

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Topics: WiFi, Best Practices

IPVideoTalk: Breaking Down Adoption Barriers to Video Conferencing

Posted by Kate Clavet, Content Marketing Specialist on Apr 26, 2017

High quality video conferencing used to be expensive and out of reach for most small businesses, but with the explosion of affordable options, video conferencing is far more accessible for everyone. However, despite the proven benefits of Video Conferencing such as:  faster decision making processes, keeping remote teams connected, and saving money on travel, many are still slow to adopt.  Which made me wonder, why-what’s getting in the way? There are a few common barriers that stall technology adoption, specifically with video conferencing. Let’s explore how your company can overcome them.

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Topics: Video Conferencing, Cloud Services

Exploring VPN

You might have seen the term VPN thrown around lately. A quick Internet search explains that VPN is a Virtual Private Network that allows the exchange of encrypted data through a VPN server. A pretty cool concept considering the browsing security issues that have been flooding our media. All this talk about data consumer protection laws, the aftermath of whistleblowers and the overall security concern in our online culture has sparked discussions about VPN.

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Topics: VPN, Security

Improvements and New Features: GXP2100 series

Posted by Kate Clavet, Content Marketing Specialist on Mar 24, 2017

The GXP2100 series is getting some exciting additions. In order to give users more flexibility and options in their IP Communications we are releasing a firmware that provides upgrades to our devices. Here at Grandstream we always strive to design accessible, intuitive technology without compromising on quality. It’s that mentality that pushes us to constantly improve our devices and introduce additional options, providing the user with more control and flexibility. These added features will enhance your experience and make daily operations more streamlined.

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Topics: IP Surveillance, Security

The unusual, but growing reasons to use Video Conferencing

While researching video conferencing, I discovered that this market is growing by exponential numbers, but what’s more fascinating, is that more and more people are using video conferencing in unconventional ways.

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Topics: Video Conferencing, Cloud Services

The Evolution of WiFi

Can you imagine life without WiFi? What started from a simple 802.11 standard has now turned into the biggest phenomenon of the 21st century. Since its birth in 1985, the WiFi industry has grown as quick as lightning. From simple speeds that could barely handle email exchange to live-streaming on a mobile device while commuting on a train. We watched WiFi grow, thrive, and now dominate our everyday communications. It’s certainly hard to imagine life without it.

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Topics: WiFi

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