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What can we improve in Healthcare with Unified Communications?

en español

2020 is here, and sometimes it looks like communication and collaboration platforms used in healthcare are not keeping up with the times. According to a study, nearly 80 percent of hospitals still use pagers and a survey showed that almost 52% of physicians said that these devices are one of their most significant sources of frustration. Pagers have existed since the 1950s, and because they work on a much higher frequency than cell phones, they allow doctors to be reachable despite x-ray proof walls and poor cell phone coverage, so it seems like pagers will still hang around at least for a few more years, but... how can we get healthcare professionals better communicated?

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Topics: Unified Communications, healthcare industry, Vertical Markets

4 Tips for a School's Inbound Call Strategy

Posted by Brian Van Meter, Marketing Manager on Dec 4, 2019

Deploying K-12 Communication Networks

A communication network is one of the most vital pieces of infrastructure for any educational institution. Parents, teachers, administration, and sometimes even students rely on this network to stay informed and productive. A school’s wide range of users makes the network more complex when compared to others. It’s important to create an inbound call strategy prior to deploying a unified communications solution to ensure that the communication process is easy and streamlined for everyone involved. Continue reading to learn 4 tips that will help you create an inbound strategy that is perfect for parents, staff, and students alike.

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Topics: IP communications, VoIP trends, Voice over IP, Vertical Markets

How to Build a Hospitality Communications Solution

Posted by Phil Bowers, Director of Marketing on Nov 13, 2019

 

en español
em português

If you are looking to build a communications, management and security solution for any hotel, resort, inn, lodge or bread-and-breakfast, Grandstream can provide every endpoint and management system you need to do so. Also, our wide range of products are able to work together to keep any hotel operating at maximum efficiency. To examine our hospitality solutions, let’s first highlight everything we offer, and then we’ll show you some real examples of hotels that deployed Grandstream solutions, and the results they achieved by doing so.

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Topics: property management systems, hotel communication, hospitality communication solutions, hotel voip system, hotel management

What is Multicast Paging

Posted by Brian Van Meter, Marketing Manager on Oct 15, 2019

 

How one feature enhances facility communications

español
português

Education campuses, hotels, commercial buildings, hospitals, and large office complexes are all able to streamline communications and security by paging an entire network or group of devices. Adding an intercom or paging solution to your deployment enables users to take advantage of facility-wide communications. However, sometimes this paging system is used by multiple departments and users. This high demand on the paging system could cause critical pages to be delayed or go completely unheard. Multicast paging helps solve this dilemma.

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Topics: SIP Intercom Solutions

The Evolution of Unified Communications

Posted by Phil Bowers, Director of Marketing on Sep 27, 2019

en español
em português

There is no ‘official’ definition for the term Unified Communications (UC), but most you find will focus on the integration of voice, video, data and mobility into a centralized communication network. While UC still revolves around the integration of these four platforms, the technology that makes up each of those areas, and how we use them, has evolved quite a bit.  In the same way that the term “Web 2.0” was coined to differentiate the newer generation of internet technology, maybe it is time to usher in "UC 2.0".  UC is no longer just traditional VoIP systems combined with SIP or H.323 video conferencing room systems – it is smart devices, mobile apps, collaboration tools and specialized data management platforms. This blog will highlight the current landscape of UC solutions to show what has changed and preview what may be the next major advancements in the UC ecosystem.

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Topics: Unified Communications, IP Video, Video Conferencing, big data, Business Communication, video communications, business voice, Voice over IP, mobility, business mobility

GSC Series of SIP Intercom Solutions Deployment Scenarios

en español
em português

Recently released, Grandstream's new GSC Series of SIP intercom solutions include the GSC3510, a SIP intercom speaker/microphone and the GSC3505, 1-way public address SIP speaker. This system allows offices, hospitals, hotels, residential buildings, educational institutions and more to build powerful voice intercom solutions that expand security and communication. Read below for deployment scenarios and key features that can be utilized across different vertical markets.

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Topics: Vertical Markets, Deployment Scenarios, SIP Intercom Solutions

How Face-to-Face Communication Drives Productivity

Posted by Nicole Furnari, Marketing Specialist on Aug 13, 2019

en español
em português

Face-to-face interaction is the key in everyday life, so why miss out on the valuable connections you can make with in-person conversation? In the workplace, productivity is key and more of our daily activities can be completed at the desktop than ever before. It’s increasingly more common to email or instant message someone to get in touch with them in place of walking down the hall to chat in person. While these methods may be more convenient, about twenty-six percent of employers consider email to be a major productivity killer. Face-to-face interaction, especially in the business world, is what helps people be productive, cooperate, and stay connected. This type of interaction is an important tool that establishes trust, rapport, and helps to build a stronger and more meaningful relationship.

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Topics: Video Conferencing, online meetings, Business Communication, Video, collaboration, mobile video conferencing, hybrid video conferencing, enterprise communications

New Case Studies: Hotel Solutions and Long-Range Wi-Fi Networks

Our case studies show how organizations can benefit from using Grandstream solutions to build customized, reliable and redundant communication solutions. If you’re a reseller, our case studies are great tools to show your customers what a Grandstream solution can do for them. If you are an end-user business, these case studies can be helpful when deciding what type of solutions you want to implement based on the business or industry you may be working in. On our case studies page, we offer deployment stories that cover verticals including SMBs, enterprises, hospitals, hotels, schools and more. Most recently we have obtained case studies from Accor Hotels and Nepal’s Mountain Glory Resort, both of whom used Grandstream to create seamless hotel operations. We also published a case study from Semillero Detiana, a greenhouse in Spain who utilized our Wi-Fi APs to manage a large green house operation. Let’s take a look at these 3 new case studies.

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Topics: Case Studies

Key Benefits to Building a Mobility Solution

en español
em português

Grandstream mobility solutions allow businesses to be more productive than ever before. Our portfolio of products helps businesses of any size to increase efficiency by mobilizing their network. With the release of a new generation of DECT IP phones and our WP820 cordless Wi-Fi IP phone paired with the GWN Access Points creates a powerful and unified mobile network solution.

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Topics: WiFi IP Phone, WiFi Acess Points, DECT IP phones, mobility

How to Plan Your First IP Communications Solution

Posted by Brian Van Meter, Marketing Manager on Jun 17, 2019

en español
em português

You’ve done your research and you’re going to install an IP communication solution. Whether you are doing it for your own business or looking to get into the installation business, it’s critical to go into any tech deployment with a plan and structure. Complications during a deployment almost always come from a lack of vision and detail during the planning stage. Whether it is your first deployment or one thousandth, following these set-up steps will help ensure you build the perfect deployment on the first try.

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Topics: VoIP, Unified Communications