3 Tactics for Perfect Communication

En español

It is surprising how impactful proper communication practices are, especially when having access to powerful communication tools. A rambling voicemail, incorrect or unneeded punctuation, cc’ing colleagues without explanation, and even an extra bolded word are a few examples of how poor communication tactics can breakdown productivity and collaboration. In the end this can lead to wasted time, drops in productivity, more avoidable mistakes and even loss in sales and profits. At Grandstream, we create the tools you need to excel at communication, but we also wanted to provide some tips to make sure you use these tools to their fullest potential.

Read More

Topics: Grandstream Solution, Unified Communications, Best Practices, telecommunications, Business Communication

The GDS3710 is So Much More than Just a Security Device

Posted by Phil Bowers, Senior Marketing Manager on Dec 12, 2017

En español

Since we launched our GDS3710, it has gotten a lot of attention for the tremendous security functionality it offers. The GDS3710 puts a streaming, HD security camera at the entrance to any building entrance while enabling you to restrict access to certain visitors or everyone. It offers motion detection functionality to trigger calls or sound alarms and can be integrated with any third party ONVIF Profile S compliant network video recorder and other security products. If you are looking to keep any building or room secure while restricting access and recording activity, the GDS3710 is for you. However, today we are going to take a look at the ways the GDS3710 makes running and managing any business easier and more efficient.   

Read More

Topics: VoIP, Unified Communications, IP Video, IP Surveillance, IP Voice, GDS3710

Big Data and Why it Matters

En español

What’s the big deal with “big data”? The way businesses manage data is progressing and becoming an essential vessel in their business model. The combination of analytics and data can help businesses not only make better decisions but discover patterns and trends that make them more efficient and profitable. That, plus the ability to discover consumer behaviors based on data is what makes this trend such a big deal.

Read More

Topics: Unified Communications, call center, telecommunications, e-commerce, big data, analytics, CRM, travel industry, healthcare industry, analyzing data

"Controllerless" Doesn't Mean Out of Control

Posted by Kate Clavet, Content Marketing Specialist on Nov 27, 2017
En español

If you’re new to WiFi or used to deploying access points for large enterprises, the word “controller-less” might be confusing. Traditionally to manage access points across a business, a separate piece of hardware referred to as a “controller” would be installed along with the access points and router. This controller typically would live in the server room and monitor, analyze, and update the access points across the deployment. In some cases the hardware controller would provide firewall features for added protection as well. At the time, when wireless technology was still relatively new this was a convenient way to manage all access points in a streamlined manner.

Read More

Topics: GWN, Access Points, 802.11ac, MIMO, Controllerless

Don't Just Communicate - Collaborate

Posted by Phil Bowers, Senior Marketing Manager on Nov 20, 2017

It is no secret that the way we communicate is changing – especially in the workplace. 20 years ago, internal processes within a business were focused on communicating knowledge and plans to employees to ensure everyone is on the same page. This model was based on a few key stakeholders making decisions and relaying those decisions to employees through internal communication programs such as email or print newsletters, memos or staff meetings. Businesses did not have tools to allow them to maximize their time and employee contributions by collaborating efficiently and productively. Traditionally, the only communication options most businesses had were phone calls and in-person meetings, the first of which creates a strange dynamic that ignores non-verbal communications, the latter of which limits efficiency and productivity at the expense of a meeting.

Read More

Topics: Unified Communications, IP Video, UCM, Video Conferencing, Solutions, GXV Phones, growing trends, online meetings

Growing Trends of Video Conferencing

en español

Raise your hand if you’ve recently attended a webinar or online meeting. Just last week I attended 3 online meetings and 1 webinar. Chances are, you’ve probably been to a few yourself. That got me thinking: video conferencing is not just a commodity anymore, but rather a standard medium of business communications. For that reason, I gathered a list of growing trends that prove VC is disrupting the industry and why this medium is becoming a standard in the way we communicate.

Read More

Topics: Video Conferencing, Cloud Services, BYOD, Huddle Rooms, Platform Consolidation, webinars, growing trends, VC, online meetings

The Many Ways Grandstream Empowers Service Providers

Posted by Phil Bowers, Senior Marketing Manager on Oct 30, 2017

Over the last couple of months we have indirectly covered many different facets of Grandstream’s solutions that make them ideal for service providers. Our large portfolio of award-winning IP phones offer the ideal model and price point for every type of user. We have also highlighted the many ways our solutions can be integrated with each other to allow them all to add more value and functionality at no extra cost. For this blog post, we are going to dig a little deeper into the many features, programs and initiatives that Grandstream offers that allow us to partner with service providers across the world and empower them to succeed.

Read More

Topics: VoIP, Unified Communications, Service Providers, DECT, IP Voice, Solutions, GXP Phones, GXV Phones, failover solution

Case Study Highlight: One-on-One with Mike Magers of Voiceconnex

Posted by Kate Clavet, Content Marketing Specialist on Oct 24, 2017

I sat down with Mike Magers, Integrator for Voiceconnex who was recently featured in one of our case studies to talk about why they chose Grandstream. I wanted to touch base and learn how working more closely with Grandstream has helped to grow businesses like Voiceconnex. First established in Missouri in 1979, they have been working with Grandstream Networks deployments since 2010 and expanded their business throughout the US, Canada and Mexico with a focus on school district deployments. Mike wanted to further discuss the details of the case study and share tips for success.

Read More

Topics: IP PBX, Case Studies

Staying Ahead of System Failures

 

 

You’re working on a report, suddenly half way through your data input, the screen freezes and with it the ability to save or retrieve your work. You sit there, frantically watching your unsaved work disappear, and just like that, Microsoft sends off an error message that your “program ended unexpectedly”. You can say that again. Too often we’ve all experienced this. Fortunately, companies like Microsoft have developed a series of recovery options that help ease program interruptions and the loss of unsaved data. Just like this scenario, system failures anywhere are inevitable and that’s why developing a backup and failover solution is critical to any business.

Read More

Topics: Unified Communications, failover solution, backup solution, HA100, UCM6510

Integrating Your GXP with the GDS3710 for a Complete Facility Access Solution

Posted by Kate Clavet, Content Marketing Specialist on Oct 10, 2017

Grandstream’s GDS3710 is a great addition to our portfolio, allowing you to track, manage, and record access to offices, warehouses, apartments, and more. It also includes a built-in IP Intercom. While it’s likely self-explanatory that the GDS integrates with surveillance equipment (such as our GVRs) it may be surprising to know that you can control door access by integrating your Grandstream GXP and GXV series Phones with the GDS. We use this feature in our headquarters all the time, and it’s so convenient! So, I thought I’d use today’s blog to talk about its setup so you can enjoy the ease of seeing who is at the door, directly from your desktop.

GDS Blog Image 2.png
Read More

Topics: Facility Access, DECT, GXP Phones, GXV Phones, GDS3710

1 2 3 4 5
... 8
Displaying 19 - 28 ( of 71 posts)