This is the year of automation. Whether you know the term or are new to it, automation is one of the top tech trends making a buzz in 2017.  As a marketer, this gets me excited. I’m talking about the technology that helps optimize, track and measure business strategies. Many people are sharing this idea and starting a bigger conversation about its impact in different business practices. 

Did you know that converting your outdated analog phone system into a powerful VoIP network is almost as easy as plugging your charger into a power socket? Long gone are the days of complicated and costly implementation processes. Thanks to improved technology, upgrading to VoIP just got easy.

By now, we’ve become so dependent on our mobile phones, it’s hard to image a time before they existed. In a world where there is an app for everything, it’s no surprise video conferencing is also attainable on mobile devices. This is due to mobility becoming an increasing trend in different business environments. Many front-line roles require more tools that provide flexibility and instant communication, putting mobile video conferencing on their must-have items.

WebRTC burst onto the scene in 2011 and generated a huge buzz.  Everyone talked about how revolutionary it would be, how it was “going to explode,” and “change everything!” But a lot of the stuff I read didn’t explain how that was going to happen, or what WebRTC actually is. Now that it’s being implemented widely, I’ve noticed more discussion about it. Still, this discussion did little to provide clarity for users that weren’t developers. In today’s blog post I’m going to decode and explain WebRTC.